Customer Service Representative
2 weeks ago
As a Customer Service Representative with Firestone Complete Auto Care, you will play a vital role in providing exceptional customer experiences, ensuring customer satisfaction and loyalty. This energetic position requires strong communication skills to explain warranty options, establish time commitments between technicians and customers, checkout procedures and promote products and services.
Key Responsibilities- High School Diploma or equivalent required
- 2-years of consumer retail sales experience preferred
- Must be able to communicate effectively with and assist customers in the areas of sales and complaints
- Problem-solving as it relates to customer complaints is essential
- Must have a valid automobile driver's license at all times and be able to drive company vehicles
- Must complete and maintain all current and required store education courses & modules
We offer a comprehensive benefits package that includes:
- Paid vacation and holidays for full-time teammates
- On-the-job training and company-funded ASE certifications
- Tuition reimbursement program available
- 401(k) match for eligible teammates
- Vision and Dental Coverage
- On-demand pay (daily pay) program available
We pride ourselves on our family-like mentality and commitment to doing things right. As a teammate, you can expect:
- Professional Development opportunities to help you grow in your career
- Community involvement and giving back to local communities
- A workplace that values integrity and teamwork
Bridgestone Retail Operations is an Equal Employment Opportunity / Affirmative Action employer. We consider applicants for employment without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Salary and Benefits PackageThe estimated salary range for this position is $45,000 - $60,000 per year, based on location and experience. In addition to competitive pay, we offer a comprehensive benefits package, including paid time off, health insurance, and retirement savings plan.
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