Territory Sales Manager
3 weeks ago
AFL is a leading manufacturer of fiber optic cable, connectivity, and accessories, providing engineering and installation services to top telecom customers worldwide. With a rich history dating back to 1984, our company has grown to generate over $1.5 billion in revenue and employ approximately 7,000 associates globally. At AFL, we recognize the value of our employees and invest in their growth and development to ensure their success in their careers.
What We Offer:- A flexible time-off policy
- A 401(k) company match (up to 4% - dollar for dollar)
- Professional development, training, and tuition reimbursement programs
- Excellent medical, dental, vision, and life insurance policy options
- Opportunities for career advancement with an industry-leading company
- Achieve or exceed planned sales levels for all products and services within targeted market segments, regions, and/or targeted accounts.
- Conduct sales calls to implement account and/or target market strategies as developed in conjunction with the Regional Sales Manager in support of AFL's business objectives.
- Using professional selling skills, generate preference for AFL's products.
- Maintain a high level of knowledge regarding AFL's products and services and their applications to the potential customers. Act in a consultative role to the customer to ensure that they can easily order, install, and add value to their internal programs with our products.
- Maintain sufficient knowledge of customer's business to recognize opportunities and be perceived by the customer as a problem solver and cost displacement specialist. New opportunities as well as their business potential should be communicated to the Regional Sales Manager on a timely basis.
- Provide weekly call summaries and call reports to the Regional Sales Manager, the organization, and internal support personnel on a timely basis. A call report or a brief summary should be written for all meetings or telephone contacts where significant issues are discussed, or actions are required.
- Utilize as the key customer relation database.
- Regularly conduct presentations on AFL Enterprise Solution sets to all business partners and End-Users.
- Provide basic training to potential and current customers on AFL Products that are part of the AFL Enterprise Portfolio.
- Manage all selling expenses within the established travel and expense budgets.
- Establish sources to provide information or competitive pricing, market activities, transaction usage, and other information about the assigned account(s) or target markets.
- Provide direction to the customer service representatives in support of customer needs.
- Provide information as required by the Regional and National Sales Manager to assist in development of twelve-month rolling forecasts.
- Report all customer problems to the Regional Sales Manager as quickly as possible to ensure the problem is resolved in a timely manner. Track the progress of the problem resolution and ensure that it meets the requirements of the customer.
- Participate in national and regional trade shows and/or conferences in accordance with the account or target market strategy and in coordination with the RSM and NSM, with the objective of maintaining or improving customer relationships and prospecting for new business.
- Maintain a current organizational chart with the names, titles, phone numbers, and addresses for all key customer contacts.
- Manage the flow of information and communications between AFL and key account(s) and/or target markets in accordance with the account strategy and in coordination with the RSM, with the objective of improving customer relationships.
- Assist in training and orientation of new customer sales organizations as required.
- Continually improve selling skills through participation in training and seminars, supervisory feedback, self-evaluation, and customer feedback.
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