Restaurant Manager
3 weeks ago
The Fisher Island Club is seeking a highly skilled and experienced Maitre d' to join our team. As a key member of our dining staff, you will be responsible for ensuring that every guest has an exceptional dining experience.
Key Responsibilities:
- Coordinate and manage all reservations, dining room seating, and guest assistance to ensure seamless service.
- Develop and maintain strong relationships with guests to promote repeat business and drive loyalty.
- Lead a team of servers and hosts/hostesses to deliver exceptional service and ensure that every guest feels welcome and valued.
- Implement effective procedures to maximize seating space and accommodate large parties and special events.
- Communicate effectively with the kitchen, bar, and other departments to ensure that every guest receives exceptional service.
- Monitor and maintain high standards of cleanliness and organization in the dining room.
- Stay up-to-date with industry trends and best practices to ensure that our service is always exceptional.
Qualifications:
- High school diploma or equivalent required; bachelor's degree in hospitality management or a related field preferred.
- Minimum 3 years of experience in a lead role in a private club or luxury hospitality setting.
- Excellent leadership and team-building skills, with the ability to inspire and motivate a diverse team.
- Strong communication and interpersonal skills, with the ability to build strong relationships with guests and team members.
- Knowledge of wine and spirits, with the ability to recommend pairings and make informed decisions about beverage service.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Strong problem-solving skills, with the ability to think critically and make effective decisions.
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