Customer Service Representative

1 week ago

Oceanport, New Jersey, United States RWJBarnabas Health Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at RWJBarnabas Health. As a key member of our Supply Chain department, you will be responsible for providing exceptional customer service to our facilities, affiliates, and vendors.

Key Responsibilities
  • Answer and log all incoming communications via telephone and email, while maintaining adherence to department key performance indicators.
  • Research and resolve inquiries, manage and reconcile statements, and communicate with Accounts Payable, Purchasing, and Cash Management on vendor issues.
  • Interact with other Supply Chain and Finance departments, and demonstrate a strong understanding of the requisition to check process and supporting systems, policies, practices, and processes.
Requirements
  • High school diploma or GED required.
  • Two years of purchasing or accounts payable experience.
  • Demonstrates strong proficiency in Microsoft Office applications, especially Excel.
  • Able to perform basic mathematical calculations, balance and reconcile figures, and possess good communication (written and verbal) skills.
Preferred Qualifications
  • Strongly prefer experience with PeopleSoft and Customer Service.
  • Associates degree preferred.
Benefits and Perks

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

  • Paid Time Off (PTO)
  • Medical and Prescription Drug Insurance
  • Dental and Vision Insurance
  • Retirement Plans
  • Short- & Long-Term Disability
  • Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Discounts through our partners, such as NJ Devils, NJ PAC, Verizon, and more
About RWJBarnabas Health

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team.

We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

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