Field Training Supervisor

7 days ago

Seattle, Washington, United States Securitas Inc. Full time
Job Overview

At Securitas Inc., we are seeking a highly skilled and experienced Field Training Supervisor to join our team. As a Field Training Supervisor, you will be responsible for facilitating routine Standard Operating Procedure refresher training, developing training schedules, and providing on-the-spot coaching to specialists.

Key Responsibilities:
  • Participate in briefings to facilitate routine Standard Operating Procedure refresher training, discuss training initiatives, and post inspection focus areas.
  • Facilitate and document drills in the field, ensuring that all specialists are properly trained and equipped to handle emergency situations.
  • Perform and document audits on specialists to test their skills and knowledge, identifying areas for improvement and implementing corrective actions as needed.
  • Develops training schedules in conjunction with management, ensuring that all specialists receive regular training and support.
  • Provide on-the-spot coaching to specialists, helping them to improve their performance and address any issues that may arise during patrols.
  • Document interactions (audits, coaching, etc.) and report findings to leadership, ensuring that all incidents are thoroughly investigated and addressed.
  • Act to ensure compliance with legally mandated, contractual, and company mandated training, on-the-job training as required for purposes of certifications and under the terms of client contracts.
  • Create and update resource materials used in the field, including PowerPoints, handouts, videos, and SharePoint pages, to ensure that all specialists have access to accurate and up-to-date information.
  • Cross-train with Training and Development Supervisors to serve as a backup in the event additional support is needed.

Requirements

We are looking for a highly motivated and experienced professional who possesses the following qualifications:
  • A minimum of 1 year of security experience, customer service, or hospitality experience.
  • Standard computer / technology skills needed.
  • Must be reliable, accountable, punctual, and have a strong work ethic.
  • Must have a strong grasp of appropriate and professional verbal / written communication.
  • Conflict resolution and de-escalation skills a plus.
  • Customer service background preferred.
  • Must be able to interact with a wide range of individuals in a professional manner.
  • Must be able to conduct patrols throughout shift.
  • Must have great attention to detail.
  • Must be comfortable conducting access control duties.
  • Must have the legal right to work in the United States.
  • Must possess a valid driver's license for state of assignment and insurable driving record.
  • Must have a reliable means of communication & transportation.
  • Must be advanced in the ability to speak, read, and write English.

Benefits

As a Field Training Supervisor at Securitas Inc., you can expect to enjoy a competitive salary and benefits package, including:
  • $27.99 per hour.
  • Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
  • Paid Time Off (4 floating holidays per year, 48 hours of sick time per year, and 80 hours of vacation time per year).
  • Paid Holidays (7 per year).
  • Paid Family Leave (up to 12 weeks a year in accordance with State law).
  • Parental Leave (4-10 weeks of paid time off).
  • Paid Weekly.
  • Employee Referral Program.
  • Virtual Medical Appointments With Telemedicine.
  • Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More.
  • Free Uniforms & Paid Training - Free Guard Card Class.
  • Pet Daycare Discounts.
  • Employee Assistance Program & So Much More.

About Us

At Securitas Inc., we believe that our employees are the key to our success. We are committed to providing a safe and inclusive work environment that supports the growth and development of our team members. Our core values - Integrity, Vigilance, and Helpfulness - guide everything we do, from the way we approach our work to the way we interact with our customers and communities.

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