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Store Manager in Training Position

1 month ago

ValdeReuil, Normandie, United States Insomnia Cookies Full time
Store Manager in Training Job Description

Insomnia Cookies is seeking a highly motivated and experienced Store Manager in Training to join our team. As a Store Manager in Training, you will be responsible for performing as Manager-on-Duty during scheduled shifts, supervising and training team members, and leading new hourly staff onboarding and initial training.

Key Responsibilities:
  • Perform as Manager-on-Duty during scheduled shifts when the Store Ops Manager is not present.
  • Supervise, train, and coach 2-5 team members engaged in both cookie sales and customer deliveries.
  • Lead new hourly staff onboarding and initial training.
  • Conduct initial interviews for potential new hires in the manager's absence.
  • Support Store Ops Manager with ordering, inventory control, and scheduling.
  • Hold staff accountable to Insomnia Cookies' standards.
  • Upselling and overall customer service excellence.
Requirements:
  • At least 1 year of experience in a supervisory role within a restaurant or retail store.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week.
  • Must be 18 years of age or older and have legal eligibility for employment in the United States.
About Us:

Insomnia Cookies was founded in a college dorm room and has since become a cult brand known for its rabid following of cookie lovers. With an expanding footprint of over 290 stores globally, we are revolutionizing the cookie game by truly "Imagining What's Possible".