Software Implementation Specialist

4 weeks ago

Washington, Washington, D.C., United States NewOrg Management System Full time

We're seeking a skilled Software Implementation Specialist to join our team at NewOrg Management System. As a key member of our support team, you'll play a vital role in ensuring our partners succeed in using our software solutions.



Key Responsibilities:


  • Support Partners: You'll be the go-to expert for our existing partners, handling everything from straightforward support tickets to more complex issues.
  • Lead Implementations: For new partners, you'll take the lead in implementing NewOrg solutions, managing the entire process from initial setup to full integration.


What We're Looking For:


  • Strong Communicator: You'll translate complex software capabilities into real-world solutions for our partners.
  • Organizational Pro: Manage multiple projects, prioritize tasks, and keep everything running smoothly.
  • Independent Thinker: Take in large amounts of information, tailor it to meet each partner's needs, and work autonomously to deliver results.
  • Collaborator: Work closely with NewOrg's internal teams to ensure our partners receive top-tier service.


If you're passionate about helping nonprofits and local government service providers improve their operations, we'd love to hear from you.

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