Laboratory Operations Specialist
1 day ago
Job Title: Laboratory Operations Specialist
About Thermo Fisher Scientific Careers:
We are a leading provider of innovative solutions for laboratories, serving science and life sciences research.
Salary Information:
The estimated hourly pay range for this position is $19.64–$28.75 based in Maryland.
Job Description:
Laboratory Operations Overview
As a Laboratory Operations Specialist, you will be responsible for supporting the laboratory operations team by ensuring the delivery of market-leading customer experiences. This includes handling daily receiving of customer packages and shipments, ensuring accurate deliveries of customer inbound freight and packages to various locations throughout the customer site, coordinating deliveries with the end-user community, communicating any customer issues or potential problems to the supervisor, maintaining shipping and receiving packing materials, using powered and manual pallet jacks and lifters daily, paying strong attention to detail in daily site safety procedures, removing cardboard and trash as needed (detrashing), delivering direct shipment orders to end users, coordinating scheduling of equipment with internal customers and external vendors, including generating and tracking monthly PMs due lists, performing vendor escorting for work site activities, generating client-requested reports, including open work orders, work order status, and pending service requests, serving as the first point of contact for any lab support service questions, listening to customer concerns, effectively diffusing dissatisfaction, and quickly identifying a course of action with a goal of first-call resolution within established turnaround times, working effectively with a diverse cross-functional team, embracing Practical Process Improvement (PPI) methodologies.
Required Skills and Qualifications:
- Education: High School Diploma or GED required; Bachelor's Degree preferred
- Expertise: Expertise in GMP/GLP environments preferred
- Knowledge and Skills: Knowledge of inventory management, proficiency in MS Office (with heightened proficiency in Excel), experience using other computer software programs, strong customer service skills, focus on laboratory safety and GXP compliance, proficient verbal and written communication skills, heightened attention to detail and ability to multi-task
Benefits:
- We offer competitive remuneration, an annual incentive plan bonus scheme, healthcare, and a range of employee benefits.
- Thermo Fisher Scientific provides employment with an innovative, forward-thinking organization, and outstanding career and development prospects.
- We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.
- At Thermo Fisher Scientific, each one of our 120,000 outstanding minds has a unique story to tell.
Compensation and Benefits Details:
For more information on our benefits, please visit our website at [https://jobs.thermofisher.com/global/en/total-rewards](https://jobs.thermofisher.com/global/en/total-rewards)
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