IT Systems Specialist
1 week ago
We are a leading consulting firm specializing in the design, deployment, and maintenance of information technology systems. Founded in 2004 and based in Yorktown, Indiana, we have over 20 years of experience providing comprehensive computer, network, and system support services to businesses throughout Indiana.
Our commitment to excellence, innovation, and client satisfaction is at the core of everything we do. We pride ourselves on holding industry-leading certifications from the most prevalent manufacturers, continuously expanding our expertise to stay at the forefront of technological advancements.
Role Overview
The successful candidate will be responsible for providing tier 2/3 support for cases, serving as an escalation point for other personnel, and participating in project implementation across various systems and technologies.
Responsibilities
- Install, configure, and maintain Windows Server operating systems, including Active Directory, DHCP, DNS, and GPOs.
- Install, configure, and maintain Microsoft Exchange and Microsoft Office 365, including hybrid environments.
- Install, configure, and maintain various Microsoft applications, including Hyper-V, SQL Server, MDT, and WSUS.
- Support and maintain Cisco and Palo Alto Firewalls, Cisco routers, and switches.
- Support and maintain enterprise and redundant networks and systems with a security focus.
- Support and maintain various phone systems.
- Provide onsite support for clients as needed.
Requirements
- Two or more years of hands-on IT Experience.
- Experience supporting Windows Server and applications support.
- Experience supporting Cisco routers and switches.
- Ability to obtain new certifications required for vendor guidelines and keep up with current technology.
- Excellent written and verbal communications skills.
- Able to travel to client sites as necessary within a sixty (60) mile radius of our office.
Benefits
- $70,000 - $90,000 per year salary.
- Health insurance including medical, dental, and vision.
- 401k with company match.
- Paid Time Off.
- Cell phone allowance.
- Bonus pay for certifications up to a year after achieving them.
- Bonus pay for on-call coverage.
- Hybrid work environment.
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