E-Commerce Product Specialist
4 weeks ago
E-Commerce Product Specialist
The E-Commerce Product Specialist role at Exxact is a key position responsible for maintaining competitive pricing and sufficient inventory to increase sales. This involves leveraging current marketplace and other marketing vehicles. The position also entails resolving customer issues, processing order requests, and managing inquiries via phone and email. Additional internal tasks include working closely with the RMA team, partner companies, and maintaining product updates.
Key Responsibilities:
- Create and post new products to all appropriate sales channels to increase sales
- Identify niche products and new trends and help recommend new products to be listed
- Improve process efficiency and ensure product content accuracy
- Implement auto-pricing strategies where appropriate
- Work closely to execute direction from APM/PM team to create promotions and campaigns
- Responsible for working with Accounting and Warehouse departments to reconcile RMA inventory
- Responsible for processing sales orders:
- Promptly process incoming sales orders multiple times a day
- Communicate with warehouse and vendors as needed to make sure shipments go out on time
Qualifications:
- Associate's/Bachelor's Degree
- Experience in channel distribution
- Ability to prioritize and multi-task with constant moving parts
- Analytical ability and business judgement
- Self-driven and team player
- Excellent written and verbal communication skills
- Good problem-solving abilities
Perks:
- Medical and Dental Benefits
- Matching 401K
- Free snacks
- Company events
- Start-up Mentality + fast growth for the right individual
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