Help Desk Specialist

4 days ago


Stafford, Texas, United States TX Citywide Professional Services Full time

TX Citywide Professional Services is committed to delivering top-notch customer support. As a Help Desk Specialist, you will play a vital role in maintaining high levels of customer satisfaction by resolving their queries promptly and effectively. This position requires strong communication skills, attention to detail, and the ability to remain calm under pressure.

Key Responsibilities:
  1. Answer customer calls, emails, or chats in a professional and courteous manner.
  2. Address customer concerns and resolve issues efficiently.
  3. Keep customers informed about product availability, delivery times, and other relevant information.
  4. Use company software to process orders, returns, and exchanges accurately.
  5. Document all customer interactions for future reference.

If you're looking for a dynamic work environment where you can make a real difference, consider joining our team as a Help Desk Specialist. Location: Stafford, TX Salary: $17.00/hour.



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