Customer Service Representative

4 weeks ago

Tampa, Florida, United States Woodie's Wash Shack Full time
Job Overview

Woodie's Wash Shack is seeking a highly motivated Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service, recommending memberships and services, and maintaining site cleanliness and operational efficiency.

Key Responsibilities:

  • Engage with customers to understand their needs and provide personalized service.
  • Recommend memberships and services to customers to meet their needs.
  • Maintain site cleanliness and operational efficiency, including restocking amenities and facility upkeep.
  • Load and align customers' vehicles into the car wash tunnel, ensuring proper equipment retraction and supervision of vehicle safety and security.
  • Ensure compliance with all health, safety, and security protocols, including appearance expectations.

Requirements:

  • Ability to thrive in a fast-paced environment with interest in being active outdoors in various weather conditions.
  • An outgoing individual with strong interpersonal and listening skills, able to connect effortlessly with customers.
  • An always-smiling person who takes pride in their work and strives for excellence in every task.
  • High-energy team player who is eager to meet objectives and support their team members.

What We Offer:

  • Competitive pay starting at $14.00 per hour with additional earning potential through incentive programs.
  • Flexible scheduling to accommodate your lifestyle.
  • Extensive training and development opportunities, encouraging career growth.
  • Full suite of benefits, including medical, dental, and vision insurance, 401(k) programs available, paid time off accrual starting day one, and more.

Travel Requirements:

This position is based at a Wash Shack location and requires travel to and from work and home. The position may require travel to and from field store locations or other locations as necessary, equating to less than 10% of the employee's time.

Physical Demands:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, employees are regularly required to stand and/or walk for long periods of time. Employees are frequently required to stoop, kneel, crouch, or crawl. They must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include depth perception.

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