UPS Field Service Technician
4 weeks ago
This is a career-growth minded role with exciting projects involving leading-edge technology and innovation. The company provides data center solutions custom-fit to the requirements of their client's mission-critical facilities.
Responsibilities:- Performs commissioning focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing.
- Involved in preventive maintenance, emergency response, equipment start-up and/or field modification.
- Discusses with technical support problems related to maintenance or operation of equipment.
- Participates in the development of Methods of Procedures (MOPs).
- Consults with supervisor concerning unusual problems and developments.
- Preferably 3-5+ years experience in this field and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU's, STS, etc.
- Utilizes hand tools and test equipment to perform work.
- Requires excellent verbal, written communication skills & customer relation skills.
- Must be able to provide high level of quality customer service.
- Must be able to complete Field Service Reports within a timely manner.
- Requires knowledge of equipment manufacturer's specifications.
- Ability to work independently and resourceful with good initiatives.
- Must be able to perform repeated bending & lifting of up to 100lbs during certain procedures.
- Must be able to provide necessary pro-active recommendations to clients.
- Candidate must be willing to work nights & weekends when necessary / be on call when needed.
- Knowledge of general computer hardware & software applications.
- Previous 3rd Party UPS experience a plus.
- UPS OEM factory training or experience working in the field with: Emerson / Liebert / Vertiv ; APC / MGE / Schneider , or Eaton / Powerware / PDI , a MUST.
- Technical degree a (DeVry, Lincoln Tech ) a plus.
- Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy nukes- EMN, ETN, MMNs, SeaBees, Army - Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, etc.).
- Clean driving record.
- Travel typically is regional, but can be nationally if any emergencies arise.
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