Lake Geneva Hospitality Supervisor

2 days ago


Fontana, Wisconsin, United States Pyramid Global Hospitality Full time
About Us

At Pyramid Global Hospitality, we are committed to creating exceptional guest experiences through our People First culture. We believe in fostering growth and wellbeing among our employees, and we offer a range of benefits and opportunities to support this goal.

Job Summary

The Spa Front Desk Supervisor is responsible for overseeing the daily operations of the Front Desk, Spa Area and Attendant Staff at The Abbey Resort. This includes training and developing staff members, monitoring inventory and supplies, and coordinating with other departments to ensure seamless service delivery.

Salary Range

We estimate the salary for this role to be around $55,000 - $70,000 per year, depending on experience.

Key Responsibilities

* Provide exceptional customer service to guests, responding to their needs and resolving any issues that may arise
* Train and develop Spa Desk Receptionists, ensuring they have the skills and knowledge needed to perform their job duties
* Monitor and maintain accurate records of inventory, supplies, and equipment, making recommendations for improvements when necessary

Requirements

* Bachelor's degree in hospitality or related field
* Two years of experience in a supervisory role, preferably in a spa or hotel setting
* Excellent communication and interpersonal skills, with ability to work effectively with diverse groups of people
* Strong organizational and problem-solving skills, with ability to multitask and prioritize tasks effectively

Why Work With Us?

At Pyramid Global Hospitality, we offer a dynamic and supportive work environment that encourages growth and development. We are committed to creating exceptional guest experiences through our People First culture, and we strive to make a positive impact in the communities we serve.

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