Retail Sales Representative

6 days ago


Troy, Michigan, United States Alo Yoga Full time

**Overview**

Alo Yoga is a dynamic and fast-paced retail environment where our team members are passionate about delivering exceptional customer experiences and embodying Alo's Guiding Principles.

As a Seasonal Associate, you will be responsible for creating an authentic people experience both front and/or back of house, while driving sales and operational goals.

Key Responsibilities:

  • Impact the business and store environment in a positive manner that aligns with Store goals and Alo's Guiding principles.
  • Drive and exceed sales targets by utilizing Alo's Flow initiatives to optimize productivity and efficiency.
  • Provide a friendly "greet" and proactively approach customers to understand their needs and support the customer engagement.
  • Process customer transactions and returns in accordance with policy and procedures.
  • Knowledge of store goals, company communications, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor.
  • Leverages company tools, incentives, and strategies to support meeting store goals.
  • Resolve client needs quickly & effectively ensuring customer satisfaction.
  • Assists in processing shipment, in a timely manner.
  • Supports with replenishment in on the sales floor, in a timely manner.
  • Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures.

Qualifications:

  • PREFERRED 1+ years prior work experience in a client-centric, sales environment.
  • PASSION FOR CUSTOMER SERVICE AND DELIVERING EXCEPTIONAL EXPERIENCES.
  • ALIGNS WITH AND EMBODIES ALO'S GUIDING PRINCIPLES.
  • REQUIRES CONSTANT MOVEMENT IN AND AROUND ALL AREAS OF STORE.
  • ABILITY TO LIFT, PUSH, CARRY OR OTHERWISE MOVE UP TO 50 POUNDS.
  • ABILITY TO LIFT, BEND, KNEEL, CLIMB, CRAWL AND/OR TWIST, AND SAFELY CLIMB UP/DOWN A LADDER.
  • ABILITY TO STAND AND MOVE FOR AN ENTIRE SHIFT.

Benefits:

  • GENEROUS EMPLOYEE DISCOUNT AT ALO YOGA.
  • MONTHLY STORE INCENTIVES.
  • CLOTHING ALLOWANCE.
  • FREE MEMBERSHIP TO ALO MOVES, WITH ACCESS TO HUNDREDS OF STREAMING FITNESS AND YOGA CLASSES WITH TOP INSTRUCTORS.
  • FREE VIRTUAL ACCESS TO MENTAL HEALTH PROVIDERS.

Estimated Salary: $17.00/hour in Troy, MI, with potential bonus up to $20/hour through Alo's Monthly Store Incentive program.



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