Retail Sales Representative
6 days ago
**Overview**
Alo Yoga is a dynamic and fast-paced retail environment where our team members are passionate about delivering exceptional customer experiences and embodying Alo's Guiding Principles.
As a Seasonal Associate, you will be responsible for creating an authentic people experience both front and/or back of house, while driving sales and operational goals.
Key Responsibilities:
- Impact the business and store environment in a positive manner that aligns with Store goals and Alo's Guiding principles.
- Drive and exceed sales targets by utilizing Alo's Flow initiatives to optimize productivity and efficiency.
- Provide a friendly "greet" and proactively approach customers to understand their needs and support the customer engagement.
- Process customer transactions and returns in accordance with policy and procedures.
- Knowledge of store goals, company communications, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor.
- Leverages company tools, incentives, and strategies to support meeting store goals.
- Resolve client needs quickly & effectively ensuring customer satisfaction.
- Assists in processing shipment, in a timely manner.
- Supports with replenishment in on the sales floor, in a timely manner.
- Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures.
Qualifications:
- PREFERRED 1+ years prior work experience in a client-centric, sales environment.
- PASSION FOR CUSTOMER SERVICE AND DELIVERING EXCEPTIONAL EXPERIENCES.
- ALIGNS WITH AND EMBODIES ALO'S GUIDING PRINCIPLES.
- REQUIRES CONSTANT MOVEMENT IN AND AROUND ALL AREAS OF STORE.
- ABILITY TO LIFT, PUSH, CARRY OR OTHERWISE MOVE UP TO 50 POUNDS.
- ABILITY TO LIFT, BEND, KNEEL, CLIMB, CRAWL AND/OR TWIST, AND SAFELY CLIMB UP/DOWN A LADDER.
- ABILITY TO STAND AND MOVE FOR AN ENTIRE SHIFT.
Benefits:
- GENEROUS EMPLOYEE DISCOUNT AT ALO YOGA.
- MONTHLY STORE INCENTIVES.
- CLOTHING ALLOWANCE.
- FREE MEMBERSHIP TO ALO MOVES, WITH ACCESS TO HUNDREDS OF STREAMING FITNESS AND YOGA CLASSES WITH TOP INSTRUCTORS.
- FREE VIRTUAL ACCESS TO MENTAL HEALTH PROVIDERS.
Estimated Salary: $17.00/hour in Troy, MI, with potential bonus up to $20/hour through Alo's Monthly Store Incentive program.
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