Customer Service Team Lead

2 weeks ago


Clinton, Mississippi, United States Food Lion Full time

At Food Lion, we are committed to providing an exceptional shopping experience for our customers. As a Customer Service Team Lead, you will play a critical role in ensuring that our stores meet the highest standards of customer service.

Job Summary

We are seeking a highly motivated and results-driven individual to join our team as a Customer Service Team Lead. In this role, you will be responsible for leading our customer service team and ensuring that our stores provide fast, easy, flexible, and friendly service to our customers.

Key Responsibilities
  • Lead the customer service team and ensure that they meet the highest standards of customer service.
  • Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual.
  • Maximize sales through excellent customer service.
Requirements
  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.



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