Corporate Employee Benefits Manager

6 days ago

Winter Park, Florida, United States Hub International Full time
About Hub International

Hub International is a leading insurance and employee benefits broker, providing a broad range of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 14,000 employees in 500+ offices throughout North America, Hub has grown substantially due to its industry-leading success in mergers and acquisitions.

Job Overview

We are seeking an experienced Corporate Employee Benefits Manager to join our team. As a key member of our account management and service department, you will be responsible for servicing and maintaining accounts while providing professional support to clients, carrier representatives, vendor partners, and HUB colleagues.

This role plays a critical part in positively impacting customer satisfaction and supporting the organic growth goals of the organization through account rounding, cross-selling, and developing new business opportunities.

Responsibilities
  • Act as the main point of contact for clients, responding professionally and promptly to inquiries
  • Support the Account Executive in executing strategies, facilitating the renewal process, preparing materials and reports, ensuring internal systems are up-to-date, and managing/coordinating client work across the account team
  • Liaise between clients and insurance carriers to resolve service needs or marketing initiatives, such as eligibility, billing, policy interpretation, and contract review
  • Manage carrier changes with the client and ensure all necessary documentation is completed accurately and timely
  • Identify opportunities for cross-sell and up-sell of other HUB products and services
  • Oversee open enrollment assistance and communications
  • Implement new client or new line of coverage implementation
Requirements

To be successful in this role, you will require:

  • 2-5 years of relevant Employee Benefits experience
  • Strong ability to listen, discern, and prioritize with clients, colleagues, and carrier representatives based on a thorough understanding of relevant issues
  • Adaptability to situations requiring precise attainment of set limits, tolerances, or standards; respond appropriately to changes in the work setting
  • Strong written and oral communication skills
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to utilize and be proficient in broker management systems
  • Strong organizational, problem-solving, and time management skills
Salary and Benefits

The estimated salary for this position is $85,000 - $110,000 per year, depending on experience and location. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching program, company-paid life and short-term disability plans, and more.

Why Join Hub International

HUB is committed to creating a meaningful environment through employee engagement events and fostering an entrepreneurial culture that empowers our people to make the best decisions for our customers and organization. If you're looking for a rewarding career that helps local businesses in the community, apply today

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