AEC Technical Support Specialist

2 days ago

Fremont, California, United States Molex Full time
{"title": "Technical Expertise for Molex", "content": "

Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. We are currently seeking a talented Application Engineer to support and develop Active cable designs for Hyperscalers.

This role will play a critical role in providing technical support and expertise as well as influencing our AEC products in the fastest growing market segment for datacenter networking and AI applications. Your primary responsibility will be to ensure the successful integration and utilization of products and solutions within the customer’s environment.

You will serve as the bridge between technical teams and customers, helping to troubleshoot issues, offer solutions, and build strong customer relationships. This is an exciting opportunity to join a young team on the ground floor and can open a path to additional leadership roles within Molex.

Key Responsibilities:​

  • Work directly with customers and Molex product development teams from product conception to successful customer qualification.
  • Manage communication channel for design-in activity in concert with internal teams.
  • Provide technical support of strategic accounts and drive critical customer issues to resolution with a focus on defining customer requirements (evaluation, validation and final qualification).
  • Work with engineering team to define product test requirements based on the customer’s application across the fleet of switch and NIC card combinations.
  • Interpret industry standards, customer requirements, and competitive intelligence to provide guidance into product features and performance requirements to meet customer module/AEC qualification.
  • Maintain expert level of product knowledge and application for transceiver bit rates of 400G and beyond (QSFP, QSFP-DD, OSFP).
  • Mentor application & development engineers on technical challenges in networking module systems.
  • Generate marketing collateral such as data sheets, application notes and EEPROM and firmware documents.

Requirements:​

  • Degree in Electrical Engineering, Computer Science, Physics, or related field.
  • 5+ years of experience as design/system/applications engineer with a minimum of 2 years of direct customer facing experience is highly desired.
  • Experienced in system failure analysis and de-bugging.
  • Strong knowledge of hardware (electrical, optical, mechanical) and embedded software/firmware.
  • Knowledge of networking PHY layer architecture (Ethernet).
  • Knowledge of transceiver technology and architecture.
  • Hands-on lab experience.
  • Demonstrated ability to dynamically prioritize assignments and work independently.

Preferred Qualifications:​

  • Master’s or PhD in Electrical Engineering, Computer Science or Physics.
  • Direct experience in optical or electrical transceivers, AOC or AEC cable assemblies.
  • Familiarity with high-speed PCB layout, signal integrity, assembly, and manufacturing.
  • Good knowledge in programming languages like C and Python.
  • Ability to write scripts for automation.

We offer a competitive salary range of $150,000-225,000 and eligibility for variable pay, issued as a monetary bonus or in another form. We are an Equal Opportunity Employer and welcome applications from diverse candidates. 

We are a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. We are committed to creating a workplace that is inclusive and welcoming to all employees. 

We provide a comprehensive benefits package, including medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. 

We are a Military Ready and Second Chance employer, and we value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. 

We are a company that empowers employees to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. 

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