Executive Retail Leader for Culinary Excellence
1 week ago
As an Executive Retail Leader for Culinary Excellence at Sur La Table, you will be responsible for driving sales and motivating high-performing teams. With a focus on customer satisfaction, you will inspire and delight customers while leading a team of specialists.
About the Role:- We are seeking a dynamic leader with 3-5 years of progressively responsible retail management experience.
- Your experience in training others and holding teams accountable is essential.
- You will lead and coach teams of varied specialists, ensuring they meet and exceed goals and expectations.
- A proven financial management skills and Food Handler or Food Manager Certification are required.
- You must be proficient in POS systems and familiar with MS Office Suite (Word, Excel, Outlook).
- Model and direct employees to ensure customer service standards are met.
- Create an environment where employees are informed and capable by directing training activities for all retail and culinary employees.
- Manage the complete operations of the store, including staff scheduling, inventory control, and shrink management.
- Analyze and measure retail and culinary business trends, developing plans to drive topline sales, profitability, and culinary revenue.
- Partner with District Manager, HQ Retail Operations, Human Resources, and other departments as needed.
- Demonstrate exceptional verbal and written communication skills with employees, customers, field management, and corporate office.
- 3-5 years of progressively responsible retail management experience.
- Experience driving sales and motivating high-performing sales teams.
- Experience training others and holding teams accountable.
- Proven financial management skills.
- Food Handler or Food Manager Certification.
- Proficient in POS systems.
- Familiarity with MS Office Suite (Word, Excel, Outlook).
$85,000 - $110,000 per year, depending on experience.
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