Vision Center Manager L3

4 weeks ago

Cottonwood, United States Walmart Full time
Job Summary

As a Vision Center Manager L3 at Walmart, you will be responsible for leading a team of associates in providing exceptional customer service and driving sales in the Vision Center. You will ensure effective merchandise presentation, budgeting and forecasting sales, and assessing economic trends and community needs.

Key Responsibilities
  • Drive sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing and in-stock and inventory levels.
  • Budgeting and forecasting sales, and assessing economic trends and community needs.
  • Model, enforce, and provide direction and guidance to associates on proper customer/member service approaches and techniques to ensure customer/member needs, complaints, and issues are successfully resolved within company guidelines and standards.
  • Oversee the implementation of and participate in community outreach programs, and encourage associates to serve as good members of the community.
  • Ensure compliance with company and legal policies, procedures, and regulations for the Vision Center by analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans to improve performance, providing direction and guidance on executing company programs and strategic initiatives, and directing the Vision Center associates in ensuring confidentiality of information, documentation, and assigned records.
  • Provide supervision and development opportunities for associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness.
  • Ensure the provision of quality eyewear by consulting with and educating members/customers, selecting products based on member/customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining optical equipment.
  • Uphold the company's Open Door Policy by meeting with associates and listening to concerns, researching issues, reviewing company policies and procedures, and suggesting resolution for associates.
  • Coordinate, complete, and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.
Requirements
  • Completion of 2 or more years of college or 1 year's retail experience and 1 year's supervisory experience or 2 years' general work experience including 1 year's optical experience.
  • High school diploma or equivalent.
  • Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.
Preferred Qualifications
  • Supervising associates.
About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between.

As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world.

Here, your work makes an impact every day.

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