Career Opportunities
7 days ago
About the Role
The Joint Chiropractic is seeking a highly motivated Sales and Wellness Coordinator to join our team. As a key member of our staff, you will be responsible for providing exceptional patient care, sales support, and operational management.
Responsibilities:
- Provide top-notch customer service to patients and members, ensuring their needs are met and exceeded.
- Sell memberships and visit packages to drive revenue growth and meet sales targets.
- Manage patient flow through the clinic, maintaining a smooth and efficient experience.
- Greet patients and members, checking them in for appointments with our chiropractors.
- Answer phone calls and respond to inquiries in a timely and professional manner.
- Re-engage inactive members to maintain a high level of customer satisfaction.
- Stay up-to-date on membership options, packages, and promotions to effectively communicate with patients.
- Support team goals by recognizing and promoting positive relationships among colleagues.
- Maintain a clean and organized workspace, adhering to The Joint Chiropractic's high standards.
- Present and sell memberships and visit packages confidently, exceeding sales targets.
- Communicate patient concerns to management and follow established policies and procedures.
- Show willingness to learn and grow within the role, embracing constructive criticism as an opportunity for improvement.
Requirements:
- A high school diploma or equivalent (GED) is required; prior office management or marketing experience is preferred.
- Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Able to stand and/or sit for extended periods, lift up to 50 pounds, and prioritize multiple tasks.
- Ability to maintain a positive attitude, demonstrating a winning mindset and excellent customer service skills.
Compensation and Benefits:
$14-$15 per hour, plus bonus opportunities. Additionally, enjoy the benefits of working for a dynamic company that values its employees and prioritizes their growth and well-being.
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