Site Operations Manager

1 week ago


Danville, California, United States Zips Car Wash Full time
About Zips Car Wash

At Zips Car Wash, we're passionate about delivering an exceptional customer experience. Our team is dedicated to providing top-notch service and ensuring our customers leave with a smile.

Job Summary

We're seeking a skilled Site Operations Manager to oversee the daily operations of our car wash facility in Danville, VA. As a key member of our team, you'll play a critical role in driving sales, improving customer satisfaction, and maintaining a clean and safe work environment.

Key Responsibilities
  • Welcome and engage with customers in a friendly and professional manner
  • Engage customers and promote our Unlimited Wash Club
  • Safely and efficiently load vehicles with clear hand signals and a smile
  • Ensure a thorough and enjoyable wash experience for all guests
  • Conduct daily preventative maintenance program according to schedule
  • Conduct equipment repairs proactively and troubleshoot problems quickly
  • Perform cleaning procedures of the tunnel and equipment daily
  • Maintain appearance of outside landscaping and ensure all vacuums are functioning
  • Ability to open and close site and facilitate daily operations
  • Provides ongoing coaching, training, and motivation to team members as needed to achieve sales goals and highest standards of customer service
Requirements
  • 1 year of experience in leadership or sales/customer service in a professional capacity
  • Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
  • High School Diploma or Equivalent
  • Preferred: Associate degree or higher in business or related field
  • Preferred: Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets
Compensation

The starting salary for this position is $15/hour + bonus/commission pay. Pay may vary based on experience. In addition to a competitive hourly rate, we offer various benefits including tuition reimbursement, flexible scheduling, and a 401K match.



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