Site Operations Manager
1 week ago
At Zips Car Wash, we're passionate about delivering an exceptional customer experience. Our team is dedicated to providing top-notch service and ensuring our customers leave with a smile.
Job SummaryWe're seeking a skilled Site Operations Manager to oversee the daily operations of our car wash facility in Danville, VA. As a key member of our team, you'll play a critical role in driving sales, improving customer satisfaction, and maintaining a clean and safe work environment.
Key Responsibilities- Welcome and engage with customers in a friendly and professional manner
- Engage customers and promote our Unlimited Wash Club
- Safely and efficiently load vehicles with clear hand signals and a smile
- Ensure a thorough and enjoyable wash experience for all guests
- Conduct daily preventative maintenance program according to schedule
- Conduct equipment repairs proactively and troubleshoot problems quickly
- Perform cleaning procedures of the tunnel and equipment daily
- Maintain appearance of outside landscaping and ensure all vacuums are functioning
- Ability to open and close site and facilitate daily operations
- Provides ongoing coaching, training, and motivation to team members as needed to achieve sales goals and highest standards of customer service
- 1 year of experience in leadership or sales/customer service in a professional capacity
- Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
- High School Diploma or Equivalent
- Preferred: Associate degree or higher in business or related field
- Preferred: Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets
The starting salary for this position is $15/hour + bonus/commission pay. Pay may vary based on experience. In addition to a competitive hourly rate, we offer various benefits including tuition reimbursement, flexible scheduling, and a 401K match.
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Site Operations Manager
7 days ago
Danville, California, United States Zips Car Wash Full timeJob SummaryWe are seeking an experienced and customer-focused Assistant Site Manager to oversee the daily operations of our car wash in Danville, VA. As a key member of our team, you will be responsible for ensuring exceptional customer service, driving sales growth, and maintaining a clean and safe work environment.
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