Store Communications Specialist

4 weeks ago

Columbus, Ohio, United States Abercrombie and Fitch Co. Full time
Job Description

As a Store Communications Specialist at Abercrombie & Fitch Co., you will play a crucial role in creating and implementing effective communication strategies to drive field execution and engagement across our global stores. This position requires a highly organized and detail-oriented individual with excellent verbal and written communication skills.

Key Responsibilities
  • Create and write store communication specific to all Hollister/Gilly Hicks brand product-facing categories, providing accurate and streamlined knowledge and direction for store associates.
  • Develop and maintain the internal task & communication calendar, ensuring turn-in deadlines are accurate, communicated, and met.
  • Collaborate with the Stylists to create and deliver form directives, and publish store pricing and deliver floorset documentation.
  • Manage and maintain the folder structures and files on our internal SharePoint site, ensuring all product-facing communications, tools, and resources are organized and easily accessible.
  • Evaluate and execute task management, ensuring applicable communication is posted to relevant store groups.
  • Monitor and respond to teams chats and incident reports to troubleshoot store issues.
  • Identify country-specific needs with documentation while maintaining a uniform company standard.
Requirements
  • Bachelor's degree required.
  • Ability to adapt in a fast-paced, ever-changing, and collaborative team environment.
  • Excellent verbal and written communication skills.
  • Highly organized, self-starter, and detail-oriented.
  • Intermediate computer skills within Adobe and Microsoft Office are preferred.
  • Video editing skills preferred.
  • Prior store and/or retail experience is preferred.
What We Offer
  • Incentive bonus program.
  • 401(K) savings plan with company match.
  • Annual companywide review process.
  • Flexible spending accounts.
  • Medical, dental, and vision insurance.
  • Life and disability insurance.
  • Associate assistance program.
  • Paid parental and adoption leave.
  • Access to fertility and adoption benefits through Carrot.
  • Access to mental health and wellness app, Headspace.
  • Paid Caregiver Leave.
  • Mobile Stipend.
  • Paid time off & one paid volunteer day per year, allowing you to give back to your community.
  • Work from anywhere (Mondays and Fridays are "work from anywhere" days for most roles & six work from anywhere weeks per year).
  • Seven associate wellness half days per year.
  • Onsite fitness center.
  • Merchandise discount on all of our brands.
  • Opportunities for career advancement, we believe in promoting from within.
  • Access to multiple Associate Resource Groups.
  • Global team of people who will celebrate you for being YOU.

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