Auto Care Center Team Lead

4 weeks ago

East Greenbush, New York, United States Walmart Full time
Job Summary

The Auto Care Center Coach is responsible for driving sales and financial performance in the Auto Care Center and service area by receiving and stocking merchandise; ensuring effective merchandise presentation, accurate and competitive pricing, and proper signing and in-stock and inventory levels; budgeting and forecasting sales; assessing economic trends and community needs; and ensuring that sales and profit goals are achieved and implementing plans to correct any deficiencies.

Key Responsibilities
  • Receives and stocks merchandise, ensuring effective merchandise presentation, accurate and competitive pricing, and proper signing and in-stock and inventory levels.
  • Budgets and forecasts sales, assessing economic trends and community needs to ensure sales and profit goals are achieved.
  • Ensures customer service and assistance by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting products and services, while maintaining a safe shopping environment.
  • Maintains the Auto Care Center and automotive sales floor and service area by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, signing and pricing merchandise, securing fragile and high-shrink merchandise, maintaining equipment in accordance with company guidelines, handling customer and merchandise claims and returns, zoning the area, ordering, arranging and organizing merchandise/99 supplies, and monitoring the Auto Care Center and automotive area for environmental, disposal (for example, batteries, tires, oil) and OSHA compliance and ensuring customer safety and satisfaction.
  • Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.
  • Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness.
  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.
Leadership Expectations
  • Models the Walmart values to foster our culture, holds oneself and others accountable, and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability, maintains and promotes the highest standards of integrity, ethics, and compliance.
  • Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
  • Demonstrates curiosity and a growth mindset, fosters an environment that supports learning, innovation, and intelligent risk-taking, and exhibits resilience in the face of setbacks.
  • Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
  • Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
  • Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.
  • Identifies, attracts, and retains diverse and inclusive team members, builds a high-performing team, embraces diversity in all its forms, and actively supports diversity goal programs.
  • Builds strong and trusting relationships with team members and business partners, works collaboratively and cross-functionally to achieve objectives, and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
  • Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.
Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see One.Walmart.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $65,000.00-$80,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

  • Regional Pay Zone (RPZ) (based on location)
  • Sales Volume Category (SVC) (based on facility sales volume)
  • Complex Structure (based on external factors that create challenges)

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