Director of Training and Development
1 month ago
Job Summary
Urban Pathways is seeking a highly skilled and experienced Director of Training and Development to join our team. This is an exciting opportunity to lead the development and implementation of comprehensive training programs that support the organization's mission of providing inclusive and equitable services to vulnerable populations.
Key Responsibilities
- Develop and implement training programs that address core competencies in service delivery, leadership, and regulatory compliance.
- Serve as training lead and oversee internal training partners.
- Establish annual training calendars comprised of all staff trainings.
- Monitor all employee training and prepare and distribute monthly training reports.
- Prepare and distribute employee training certificates and supporting documentation to employees, program management, and Human Resources.
- Maintain a tracking system to ensure all staff attend and complete mandatory and assigned trainings.
- Engage in an ongoing review of training programs to ensure relevance; ensures training methods, content, software utilization, etc. are appropriate and at industry best practice levels.
- Manage the Learning Management System (LMS).
- In collaborating with Sr. Leadership, lead the development of curricula tailored to different staff levels, including frontline staff and leadership.
- Oversee onboarding processes and continuing education for all employees, ensuring training programs meet the needs of a diverse workforce.
- Collaborate with departmental and program leadership to identify training gaps and assist with creating targeted development plans.
- Coordinates internship program with an aim to provide meaningful, hands-on experience for interns while contributing to the organization's mission of serving vulnerable populations.
- Monitor and report on the effectiveness of training initiatives, adjusting strategies as needed to improve outcomes.
- Works closely with the Chief Compliance Officer, senior management, and program management to ensure training complies with funding agency, regulatory agency, and Urban Pathways laws, regulations, policies, procedures, and guidelines.
DEI Strategy and Leadership
- Develop and implement DEI strategies that advance the organization's commitment to equity, inclusion, and respect for diverse communities.
- Facilitate workshops and training sessions on cultural competency, anti-racism, and gender inclusivity, among other DEI-related topics.
- Provide consultation and coaching to senior leaders and managers on best practices for fostering an inclusive work environment.
- Conduct ongoing assessments of organizational policies, procedures, and practices to identify and address DEI barriers.
- Serve as a resource and advocate staff and the people we serve, ensuring that DEI is a central component of all operations.
Requirements
- Bachelor's degree in Human Resources, Organizational Development, Social Work, Social Sciences or a related field (Master's degree preferred).
- Minimum of 3-5 years of experience in training, curricula development, or workforce development roles within the non-profit or social services sector.
- Proven experience in identifying DEI strategies and training programs.
- Strong communication, presentation, and facilitation skills.
- Ability to build consensus and influence others at all levels of the organization, including board members.
- Experience working with vulnerable populations and a deep commitment to social justice.
What We Offer
Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. This includes healthcare coverage, retirement savings, paid time off, professional development opportunities, flexible work arrangements, wellness programs, and employee recognition.
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