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Operations Manager

1 month ago


Davenport, Iowa, United States MRA - The Management Association Full time
Job Title:
Operations Supervisor

Company:
MRA - The Management Association

Location:
Davenport, IA

Status:
Full Time, Hourly/Non-Exempt

Salary Range:
$43,408 - $54,822

SUMMARY

The Operations Supervisor is responsible for overseeing the daily operations of the warehouse, ensuring the accurate and timely delivery of Hunger Relief partner orders and retail pickups.

This role works closely with the Operations System Manager to create daily workloads for each employee, promoting efficient and safe operation of the warehouse.

The Operations Supervisor is also responsible for maintaining the overall cleanliness and organization of the warehouse facility, ensuring compliance with health department, Feeding America, OSHA, and AIB standards.


Key Responsibilities:
1. Communicate priorities and expectations to direct reports through regular team meetings and one-on-one communication.
2. Create schedules for each employee, approve requested time off, and provide metrics to evaluate individual performance.
3. Provide constructive feedback and enact discipline as needed to correct behavioral issues.
4. Adapt to changing priorities and communicate necessary changes to employees during times of short staffing, unexpected donations, late deliveries, and other situations.
5. Direct and supervise staff to ensure all food safety protocols are met and the warehouse is clean, organized, and ready for visitors and volunteers at all times.
6. Interview, select, and train new staff members, providing ongoing training and development to meet the needs of the organization.
7. Collaborate with other members of the staff to ensure organization-wide initiatives and goals are met.
8. Work with the Director of Facilities & Safety and Operations Systems Manager to ensure seamless exchange of information regarding workloads, facility improvements, a safe work environment, and audit requirements.

Requirements:
High school diploma or equivalent
1 or more years of experience in a warehouse setting
Supervisory experience highly preferred
Ability to complete forklift and ServSafe certification within 60 days or hire
Strong leadership skills with the ability to effectively communicate and promote team collaboration
Ability to work independently with minimal supervision
Excellent interpersonal and communication skills
Ability to multi-task and successfully meet goals and deadlines
Accurate data entry and basic math skills
Ability to occasionally travel out-of-town if required
Ability to work occasional evenings and Saturdays, with limited overtime
Willingness to support the mission of the organization and to help end hunger in our area.

Ability to understand and implement health department, Feeding America, OSHA, and AIB standards to ensure safe storage and distribution of food.


About MRA:
MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.