General Manager

4 weeks ago


Smyrna, Tennessee, United States Stars and Strikes Full time
Job Overview

Stars and Strikes Entertainment Center is seeking a highly motivated management professional to lead our team in delivering exceptional guest experiences. As a General Manager, you will be responsible for the overall operation of the center, including revenue and cost objectives, team management, and guest service excellence.

Key Responsibilities
  • Oversee day-to-day operations to meet or exceed revenue and cost objectives
  • Develop and implement location-based goals and initiatives to support business strategy and achieve corporate goals
  • Lead a team of department managers to ensure product and guest service standards are met throughout the location
  • Work closely with department managers and corporate staff to implement revenue-driving initiatives, including league sales, seasonal promotions, and restaurant promotions
  • Manage a team of hourly team members to exceed guests' expectations
Requirements
  • Two or more years of experience in general management
  • Experience in a high-volume environment
  • Experience in Hospitality and/or Food & Beverage is a plus
  • Ability to work a flexible schedule based on the needs of the business, including weekends and holidays
  • Previous experience with managing costs, including labor costs
What We Offer
  • Health & 401k Benefits
  • Bonuses
  • Paid-Time Off
  • Profit-Sharing
  • Free bowling, laser tag & gameplay

Stars and Strikes is an Equal Opportunity Employer. We encourage team members to continue their training by providing online resources and opportunities for advancement within the company. We work together as a team and succeed as a team.


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