Customer Support Technician I

4 weeks ago


Columbia, Maryland, United States Electro Rent Full time
Job Summary

We are seeking a highly skilled Customer Support Technician I to join our team at Electro Rent. As a key member of our customer support team, you will be responsible for providing technical assistance to our customers, configuring and installing equipment, and ensuring timely delivery of orders.

Key Responsibilities:

  • Configure and install computer equipment at customer sites, verifying accessories and performing minor repairs as needed.
  • Test equipment using technical standards documents to ensure quality.
  • Provide technical assistance in resolving customer support issues on-site, by phone, or by email.
  • Set up or tear down equipment for exhibitions and shows, and perform warehouse duties as required.
  • Enter all incoming and outgoing orders and stock transfers using our database.

Requirements:

  • One year of experience in PC troubleshooting or setup.
  • A maintained, good/clean driving record and ability to drive company van.
  • Ability to work overtime with little or no notice and perform overnight travel as required.
  • Good communication and customer service skills, with the ability to work effectively in a team environment.

About Electro Rent:

Electro Rent is a leading global provider of test and technology solutions, serving industry-leading innovators across a broad range of industries. We are committed to delivering outstanding service and solving tough technical and financial challenges related to testing.


  • Sales Representative

    4 weeks ago


    Columbia, Maryland, United States Havtech LLC Full time

    Job DescriptionHavtech Commercial Distribution is seeking a Sales Representative to deliver exceptional customer support. This role is responsible for processing customer quotes and orders, answering technical questions about our product, and providing top-notch customer service regarding all Commercial Distribution services and products.This position...


  • Columbia, Maryland, United States Vector Security, Inc. Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Vector Security, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our customers.Key Responsibilities:Provide real-time service and technical support to customers via phone, email, and other...


  • Columbia, Maryland, United States One Hour Heating & Air Conditioning of Mt Airy Full time

    Job OverviewWe are seeking a highly skilled and motivated HVAC Technician to join our team at One Hour Heating & Air Conditioning of Mt Airy. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the highest level of technical expertise in the installation, maintenance, and repair of residential HVAC...


  • Columbia, Maryland, United States Mr Handyman Full time

    Be Part of a Caring Team as a Commercial Handyman TechnicianAt Mr. Handyman, we're more than just a team - we're a family dedicated to making a difference in the lives of our customers and each other. If you're a compassionate problem-solver with a heart for helping others, we'd love to meet you.Why Choose Mr. Handyman?Here's why we believe Mr. Handyman is...


  • Columbia, Maryland, United States Mr Handyman Full time

    About UsMr. Handyman is a leading provider of home improvement, repair, and maintenance services. We pride ourselves on our strong company culture and commitment to customer satisfaction.Job SummaryWe are seeking a highly skilled and experienced Commercial Maintenance Technician to join our team. As a Commercial Maintenance Technician, you will be...


  • Columbia, Maryland, United States CCS Mid Atlantic Full time

    AV Lead Installation TechnicianCCS Mid Atlantic is seeking a highly skilled and experienced AV Lead Installation Technician to join our team in Columbia, MD.This is a dynamic and challenging role that requires a strong understanding of integrated AV systems, excellent communication skills, and the ability to work closely with project managers, engineers, and...


  • Columbia, Maryland, United States Mavis Tire Supply Full time

    Job OverviewMavis Tire Supply is seeking a skilled Automotive Alignment Technician to join our team at one of our state-of-the-art automotive service centers in the Laurel, MD area.Key Responsibilities:Align newly-mounted tires and wheels on customer vehicles using the latest equipmentMeasure and adjust caster, camber, toe, and thrust angles to ensure proper...


  • Columbia, Maryland, United States BELTWAY OFFICE SOLUTIONS LLC Full time

    Job DescriptionBeltway Office Solutions LLC is a leading document solutions company that leases, rents, sells, and services COPIER equipment throughout the Maryland, Washington DC, and Northern Virginia regions. We're seeking a self-motivated Field Service Copier Technician to join our team.Key Responsibilities:Perform modifications, updates, and firmware...


  • Columbia, Maryland, United States McDonald's Full time

    About the Job:This is a fantastic opportunity to join the McDonald's team as a Maintenance Technician. As a key member of our facilities team, you will be responsible for ensuring the interior and exterior of our restaurant is clean and well-maintained.Responsibilities:Filtering oil fryers dailyMaintaining outside groundsClean equipment, inside and outside...


  • Columbia, Maryland, United States Mavis Tire Supply Full time

    Job SummaryMavis Tire Supply is seeking a skilled Automotive Alignment Technician to join our team. As an Automotive Alignment Technician, you will be responsible for ensuring that vehicles are properly aligned, which is essential for safe and efficient driving. You will use specialized equipment to measure and adjust the angles of the vehicle's wheels and...


  • Columbia, Maryland, United States Walmart Full time

    Job SummaryWe are seeking a skilled Facilities Maintenance Technician to join our team at Walmart. As a Facilities Maintenance Technician, you will be responsible for executing routine maintenance tasks to uphold the safety, functionality, and aesthetics of our stores, equipment, or fixtures.Key Responsibilities:Execute routine maintenance tasks to ensure...

  • Diesel Technician

    4 weeks ago


    Columbia, Maryland, United States Ryder Full time

    Job SummaryRyder is seeking a skilled Diesel Technician to join our team in Annapolis Junction, MD. As a Diesel Technician, you will be responsible for performing vehicle maintenance and repair duties, including routine preventative maintenance, brake and tire work, and diagnosing mechanical and electronic problems.Key Responsibilities:Performs vehicle...


  • Columbia, Maryland, United States Safeway Full time

    About the Role:Safeway is seeking a highly motivated and customer-focused individual to join our team as a Retail Sales and Store Support Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.Key...


  • Columbia, Maryland, United States Mavis Tire Supply Full time

    About the PositionThe Automotive Service Manager is responsible for the efficient operation of the repair shop. The individual will be responsible for scheduling mechanics/technicians' work, ordering parts, ensuring the quality and timely completion of jobs exceeding customer expectations, the safety of personnel, and housekeeping of the shop. Candidates...


  • Columbia, Maryland, United States Havtech LLC Full time

    Job SummaryA successful Journeyman HVAC Service Technician is required to perform diagnostics, preventative maintenance, corrective repairs, and overhauls on air and water-cooled chillers. The ideal candidate will also service cooling towers as well as complex modifications of associated systems and components. Diagnose and repair of electronic, mechanical...


  • Columbia, Maryland, United States Goldfish Swim School - Columbia Full time

    Job DescriptionAt Goldfish Swim School - Columbia, we're seeking a talented Customer Experience Representative to join our team. As a key member of our front desk team, you'll be responsible for delivering exceptional customer service to our families and ensuring a seamless experience for our students.Key Responsibilities:Manage front desk tasks, including...


  • Columbia, Maryland, United States Service Experts Full time

    Job Title: Customer Service SpecialistAt Service Experts, we are seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key...


  • Columbia, Maryland, United States Giant Food Full time

    Job Summary:As a Service Clerk at Giant Food, you will play a vital role in ensuring our stores run smoothly and efficiently. Your primary responsibility will be to maintain a clean and organized store environment, including stocking shelves, creating displays, and keeping the sales floor tidy. You will also be responsible for providing excellent customer...


  • Columbia, Maryland, United States Papa John's Pizza Full time

    Job DetailsCategory: Restaurant Team MemberEmployment Type: Part timeAre you passionate about delivering exceptional customer experiences? Do you enjoy working in a fast-paced environment and collaborating with a team to achieve common goals?Key Responsibilities:Provide top-notch customer service to ensure customer satisfaction and loyalty.Work effectively...


  • Columbia, Maryland, United States Domino's Pizza, Inc. Full time

    Key ResponsibilitiesDeliver food to customers with excellent customer service and a positive attitude.Why Deliver for Domino's Pizza, Inc.Competitive hourly wage, plus tips.Benefits for all team members.BenefitsDelivering food for Domino's Pizza, Inc. offers a great opportunity to earn a competitive hourly wage, plus tips, while also enjoying the benefits of...