ID Card Enrollment Specialist

1 week ago


Minneapolis, Minnesota, United States Citizant Full time
Job Overview

Citizant is a leading provider of professional IT services to the U.S. government, and we are seeking a highly skilled ID Card Enrollment Specialist to join our team in Washington D.C.

Key Responsibilities

The successful candidate will be responsible for managing the enrollment process for Personal Identity Verification (PIV) cards, ensuring that applicants' identities are verified and their documentation is accurately collected and processed. This includes scheduling appointments, answering inquiries, and coordinating with applicants to complete the enrollment process.

In addition to enrollment management, the ID Card Enrollment Specialist will also be responsible for documenting personal information, biometric data, and other necessary details from applicants, as well as verifying the authenticity of provided documents and information to prevent fraudulent enrollment attempts.

Requirements

To be successful in this role, you will need to have experience working with Microsoft Excel for data management and coordination, as well as excellent interpersonal and communication skills. Prior experience in a similar role, customer service, or administrative position is advantageous, but not required.

You will also need to be able to adapt to changing security procedures and requirements, and be able to handle confidential information with discretion. Attention to detail and strong organizational skills are essential for this role.

Benefits

Citizant offers a competitive salary range of $43,000 - $51,100, depending on experience, as well as excellent benefits and opportunities for professional development. As an Equal Opportunity Employer, Citizant is committed to diversity and inclusion in the workplace.

We strive to be an employer of choice in the Washington metropolitan area, and we offer a collaborative and supportive work environment where successful team effort is valued above all individual contributions.



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