Cloud Operations Software Analyst

4 weeks ago


New York, New York, United States Fidelity Information Services Full time
Job Description

Fidelity Information Services is seeking a highly skilled Cloud Operations Software Analyst to join our team. As a key member of our Cloud Operations team, you will be responsible for the support and operation of our Managed Services environments.

The ideal candidate will have a strong background in cloud technologies, particularly in AWS and Azure, and excellent communication skills. You will work closely with our technical teams to design, implement, and review controls that comply with our corporate security policies.

Key Responsibilities:

  • Support and operate FIS' Managed Services environments
  • Design, implement, and review controls that comply with corporate security policies
  • Work closely with technical teams to ensure seamless delivery of services
  • Manage infrastructure services, including Active Directory, Citrix, DNS, firewalls, DFS, SQL, and more
  • Act as the primary point of contact for documentation and execution of technical recovery procedures

Requirements:

  • 10+ years of experience in IT infrastructure and networking
  • Significant experience in Managed Services and Cloud Services, particularly Cloud Administration
  • Strong scripting experience, particularly with PowerShell
  • Terraform, Ansible, and understanding of automation
  • Ability to effectively communicate with both technical and business support resources

What We Offer:

  • A competitive salary and benefits
  • A modern, international work environment and a dedicated and motivated team
  • A work environment built on collaboration, flexibility, and respect
  • Varied and challenging work to help you grow your technical skillset
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

Equal Opportunity Employer:

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.



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