Lead Guitar Instrument Technician Specialist
1 week ago
Guitar Center is a premier destination for music enthusiasts, offering a unique work environment that fosters creativity and passion. As a Lead Guitar Instrument Technician Specialist, you will be an integral part of our team, responsible for delivering exceptional repair services to customers and maintaining store inventory.
About the Role
This is a full-time position with a competitive salary range of $60,000 - $80,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, vision, 401(k) with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Key Responsibilities
* Provide expert repair services on customer-owned instruments, ensuring high-quality results and exceptional customer satisfaction
* Maintain store inventory, performing routine maintenance tasks to ensure equipment is in good working condition
* Develop knowledge and skills in product, store operations, sales, and leadership, staying up-to-date with industry trends and best practices
* Train and communicate effectively with colleagues, passing on knowledge and expertise
* Collaborate with the team to drive business growth through excellent customer service and quality workmanship
Requirements
* Skilled understanding of guitar repair, musical instruments, and customer service
* Foundational product knowledge on Guitar Center products
* Strong communication and interpersonal skills, with the ability to train and develop others
* Ability to work in a fast-paced environment, prioritizing tasks and meeting deadlines
Why Join Guitar Center?
We are committed to providing a fair and equal employment opportunity to all employees and applicants, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. If you have a disability or are a disabled veteran, please let us know if you require reasonable accommodation to express interest in this opening.
Benefits
We offer a comprehensive benefits package, including:
• Medical, dental, vision insurance
• 401(k) with company match
• Mental health support
• Paid sick/holiday/vacation time
• Employee discount program
• Tuition reimbursement options
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