Customer Service Representative
6 days ago
Are you looking for a dynamic and rewarding career in customer service? Do you enjoy working with people and providing exceptional service? Look no further than Avis Budget Group We are seeking a highly motivated and experienced Customer Service Representative to join our team.
About the Role:
We are looking for a professional who can provide outstanding customer service and support to our customers. As a Customer Service Representative, you will be responsible for assisting customers with their rental needs, answering questions, and resolving issues in a timely and professional manner.
Key Responsibilities:
* Assist customers with their rental needs, including checking cars, entering information into a handheld device, processing rentals, and assisting with returns
* Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
* Work collaboratively with colleagues to achieve team goals and objectives
* Maintain accurate records and reports, ensuring compliance with company policies and procedures
Requirements:
* High School Diploma or equivalent required; 6 months retail customer service experience in a fast-paced environment preferred
* Valid driver's license required; ability to type, sit, stand, walk, or move throughout rental lot and enter/exit vehicles for prolonged periods
* Basic computer skills, including typing and data entry
* Effective verbal communication skills, with ability to work well under pressure and adapt to changing situations
* Ability to work all shifts, including weekends and holidays, as required
Benefits:
* Competitive hourly rate ($18.00/hour)
* Bi-weekly wage (New York and Puerto Rico: weekly wage)
* On-the-job training provided
* Paid time off
* Medical, dental, and other insurance options
* Flexible spending account opportunity for public transportation or parking expenses
* Retirement benefits (401k)
* Employee discounts on car rentals and purchases of Avis/Budget cars
Why Join Avis Budget Group?
Avis Budget Group is a performance-driven organization that encourages and supports employees to reach their full potential through leadership, training, tools, and rewards. Our culture is built on collaboration, innovation, and a commitment to excellence. If you are a motivated and results-oriented individual who thrives in a fast-paced environment, we want to hear from you
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