Healthcare Advocate in Kansas City

16 hours ago


Florissant, Missouri, United States UnitedHealthcare Full time

At UnitedHealthcare, we're committed to simplifying the healthcare experience and creating healthier communities. Our mission is to make the health system work better for everyone, but there are still many barriers to good health that disproportionately affect people of color, historically marginalized groups, and those with lower incomes.

We're looking for a skilled Field Community Health Worker who will play a critical role in addressing these disparities and improving health outcomes. As a Field Based Community Health Worker, you will be responsible for assessment, planning, and implementing care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care.

This includes financial, psychosocial, community, and state supportive services, as well as managing the care plan throughout the continuum of care as a single point of contact for the member. You will act in a liaison role with Medicaid members to ensure they receive the care they need and provide home and social assessments, member education, and address social determinants of health such as transportation, housing, and food access.

In this field-based position, you will work from home when not in the field, with local travel up to 50% and mileage reimbursed at the current government rate. You will utilize both company and community-based resources to establish a safe and effective case management plan for members and collaborate with patients, families, and healthcare providers to identify and initiate referrals for social service programs.

As a Field Based Community Health Worker, you will also communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members, partner with the care team, advocate for patients and families, document all member assessments, care plans, and referrals, and adhere to detailed documentation requirements in the member's health record.

This role requires strong communication and customer service skills, both in person and via phone, as well as the ability to manage multiple tasks, be self-motivated, driven towards quality results, manage time well, be very detail-oriented and organized, work well in a team and on your own, and manage multiple deadlines.

The estimated salary for this role is around $65,000 per year, based on industry standards and location. We offer a competitive benefits package, including paid time off, 8 paid holidays, medical plan options, dental, vision, life and AD&D insurance, short-term disability and long-term disability coverage, 401(k) savings plan, employee stock purchase plan, education reimbursement, employee assistance program, and voluntary benefits.

To be successful in this role, you will need a Bachelor's Degree (or higher) in a health-related field, Community Health Worker (CHW) Accreditation, Licensed Practical Nurse (LPN), Certified Nursing Assistant/Home Health Aide, Certified Medical Assistant, knowledge of Medicaid/Medicare population, knowledge and/or experience with behavioral health or substance use disorders, and strong communication and customer service skills.

Please note that all telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.



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