Manufacturing Operations Manager

3 days ago


San Francisco, California, United States Pendulum Full time

About Pendulum:

Pendulum is pioneering a global movement to enhance physical and mental well-being by understanding, restoring, and optimizing the human microbiome.

Research has shown that our microbiome, comprising bacterial communities in and on our bodies, plays a vital role in various aspects of health, including metabolism, diabetes prevention, longevity, weight management, immune system function, cancer prevention, emotional well-being, inflammatory bowel disease, and healthy skin. We have only begun to scratch the surface of understanding the impact of our microbiome on our lives. During early development, we establish a diverse and balanced microbiome that significantly influences our long-term health. Throughout our lives, factors such as diet, lifestyle, antibiotics, and aging can impair the effectiveness of our microbiome.

Pendulum recognized the immense potential for positively impacting people's lives by addressing microbiome imbalances. To achieve this, Pendulum developed proprietary probiotic pipelines and a unique discovery platform to identify novel bacterial strains and prebiotics that feed them. The company also created the world's first manufacturing technology to produce bacteria in an oxygen-free environment at scale.

The medical-grade probiotics formulated by Pendulum have transformed the consumer probiotics market into a new category of therapeutic offerings that combine the efficacy of pharmaceuticals with the safety and accessibility of natural probiotics. Due to Pendulum's rapid revenue growth and customer expansion over the past two years, the company was included in Forbes Magazine's prestigious 'The Next Billion Dollar Startups' list.

If you're passionate about improving global health outcomes and enjoy working in a collaborative, dynamic environment, please continue reading.

Job Summary:

The Manufacturing Supervisor oversees daily operations within a specific production shift, ensuring that manufacturing processes are carried out safely, efficiently, and in accordance with all relevant quality and regulatory standards. This individual will lead, coach, and supervise a team of 5-7 production staff, ensuring smooth operations across all aspects of probiotic production, seed train, fermentation, separation, lyophilization, and blending. The ideal candidate is highly organized, detail-oriented, and experienced in managing people in a fast-paced manufacturing setting.

Key Responsibilities:

  • Shift Leadership & Supervision:
    • Team Supervision: Lead, coach, and manage a team of manufacturing associates, providing support and guidance during the assigned shift.
    • Work Allocation: Assign and monitor tasks to ensure timely production, quality, and adherence to production schedules.
    • Training & Development: Provide training to new employees and ongoing coaching for team members to ensure operational excellence.
    • Performance Management: Conduct regular one-on-one meetings, performance evaluations, provide feedback, and address any employee performance or conduct issues.
  • Production Management:
    • Daily Operations: Oversee day-to-day probiotic manufacturing activities, ensuring efficient and safe production of high-quality products.
    • Process Adherence: Ensure compliance with Standard Operating Procedures (SOPs), Good Manufacturing Practices (GMP), and other regulatory requirements throughout the shift.
    • Problem-Solving: Troubleshoot and resolve production issues as they arise to minimize downtime and ensure production targets are met.
    • Issue Resolution: Escalate and report any operational issues, downtime, and performance metric misses, provide option analysis, and RCA with stakeholders for a path forward.
  • Quality & Safety:
    • Quality Control: Work closely with the Quality Assurance (QA) team to ensure all products meet stringent quality standards before release.
    • Safety Leadership: Promote a culture of safety by enforcing safety policies, conducting safety audits, and ensuring that all team members follow proper procedures.
    • Compliance: Ensure that all equipment is operated in compliance with industry standards, safety regulations, and company policies, including GMP and Hazard Analysis and Critical Control Points (HACCP).
  • Continuous Improvement:
    • Process Improvement: Identify opportunities for operational efficiency and implement improvements to streamline production processes.
    • Waste Reduction: Lead initiatives to minimize waste, improve product yield, and reduce production costs.
    • Lean Manufacturing: Apply lean manufacturing principles and encourage a culture of continuous improvement within the team.
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