Retail Customer Service Lead

7 days ago


Susanville, California, United States O'Reilly Auto Parts Full time
About the Role
O'Reilly Auto Parts seeks a highly motivated Retail Service Specialist to join our team. In this role, you will be responsible for leading store team members in providing excellent customer service, supervising customer service levels, and ensuring timely processing of buy online/ship to store transfers and special orders.

Key Qualifications
  • Strong communication skills.
  • Ability to obtain RSS Certification.
  • Retail sales experience, preferably in auto parts.

Compensation and Benefits
  • Competitive salary range: $16.00 - $22.00 per hour.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Optional flexible spending account (FSA) for healthcare expenses.
  • Stock purchase plan and 401k with employer contributions starting day one.
  • Time off and paid holidays.


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