Asset Protection Operations Coach

4 days ago


Clayton, North Carolina, United States Walmart Full time
Job Summary

We are seeking a highly skilled Asset Protection Operations Coach to join our team at Walmart. As an Asset Protection Operations Coach, you will be responsible for driving sales by ensuring effective merchandise presentation, assessing economic trends and community needs, and overseeing the stocking and rotation of merchandise.

Key Responsibilities
  • Drive sales by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, inventory levels, and cleanliness of the area.
  • Assess economic trends and community needs to inform business decisions.
  • Oversee the stocking and rotation of merchandise to ensure optimal inventory levels and minimize losses.
  • Set up, clean, and organize product displays to create an attractive and engaging shopping environment.
  • Secure fragile and high-shrink merchandise to prevent losses.
  • Lead and develop teams effectively by teaching, training, and actively listening to associates.
  • Communicate and collaborate with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
  • Model and demonstrate exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model.
  • Provide supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates.
  • Control the unexplained loss of merchandise and improve profitability by identifying and communicating performance goals and objectives.
  • Detect, deter, investigate, and resolve violations of company policies and criminal activities by investigating alleged fraud and other alleged illegal activities.
  • Monitor safety and risk controls within a facility by ensuring an effective safety program is in place.
  • Manage facility-level training and execution of asset protection, safety, and claims and receiving procedures.
  • Manage claims and receiving operations by ensuring proper policies and procedures are followed.
  • Coordinate, complete, and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders.
Requirements
  • Completion of 2 years of college.
  • Option 2: 1 year's experience as a supervisor in a multi-department environment.
  • Option 3: 1 year's experience in accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi-department environment.
  • Option 4: 2 years' experience in asset protection or related area.
  • Successful completion of any applicable state requirements to work in asset protection.
Preferred Qualifications
  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • Certification in an asset protection related field.
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
  • Investigative experience.
About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between.

We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them.

That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.



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