Sales Associate Retail Specialist

7 days ago


Valencia, California, United States Victoria's Secret Full time
About the Company
Victoria's Secret & Co. is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim. The company comprises two market-leading brands - Victoria's Secret and PINK - that share a common purpose of inspiring and uplifting our customers in every stage of their lives.

We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy.

Sales Associate Role
The Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. This role requires a strong understanding of our products and services, as well as excellent communication and interpersonal skills.

Responsibilities
* Drives store sales and growth by personally selling to customers
* Proactively engages with customers, reads cues and responds effectively
* Provides customers with the perfect bra fit by asking effective questions
* Converting returns, offers and other promotions into larger sales
* Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
* Reinforces customer buying decisions at checkout and encourages purchase of additional items

Key Qualifications
* Exhibits an authentic desire to exceed the customer's expectations
* Proven ability to meet or exceed goals preferred
* Demonstrates a sense of urgency
* Has a healthy, competitive spirit, while maintaining a team focus
* Is resilient and bounces back quickly from setbacks
* Pursues opportunities to take on more responsibility
* Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Our ideal candidate will have a passion for delivering exceptional customer service and a strong ability to work in a fast-paced environment. If you are a motivated and results-driven individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.

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