Customer Engagement Specialist

2 weeks ago


New Bern, North Carolina, United States Chad Sittig - State Farm Agent Full time

At Chad Sittig - State Farm Agent, we are seeking a highly motivated and customer-focused professional to fill the role of Customer Engagement Specialist - Insurance Services. As a key member of our team, you will be responsible for delivering exceptional customer experiences and helping our business grow through value-based conversations.

Position Overview

As a Customer Engagement Specialist, you will play a critical role in building strong relationships with our customers, providing prompt and accurate service, and working closely with our agents to meet marketing goals. If you are a motivated self-starter who thrives in a fast-paced environment, then this is an excellent opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Customer Relationships - Establish and maintain strong relationships with our customers, providing timely follow-up as needed to ensure their needs are met.
  • Customer Service - Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Marketing Goals - Work closely with our agents to establish and meet marketing goals, driving business growth through value-based conversations and exceptional customer experiences.

What We Offer

  • Competitive Salary - $45,000 - $60,000 per year, depending on experience and location.
  • Hourly Pay and Commission - Earn hourly pay plus commission/bonus, with opportunities for growth and advancement.
  • Health Benefits - Comprehensive health benefits, including medical, dental, and vision coverage.
  • Paid Time Off - Enjoy paid vacation and personal/sick days, as well as holidays.
  • 401K - Contribute to a 401K plan with company match, helping you save for your future.
  • Growth Opportunities - Develop your skills and advance your career with our agency, with opportunities for professional growth and development.

Requirements

  • Sales Experience - Preferred experience in sales, either outside or inside sales, retail sales, or telemarketing.
  • Communication Skills - Excellent communication skills, including written, verbal, and listening skills.
  • People-Oriented - A people-oriented individual who is dedicated to delivering exceptional customer experiences.
  • Organizational Skills - Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Self-Motivated - A self-motivated individual who is proactive and results-driven.
  • Problem-Solving - Proactive in problem-solving, with the ability to think critically and make sound decisions.
  • Customer Service - Dedicated to delivering exceptional customer service, with a focus on building strong relationships and driving business growth.
  • Teamwork - Ability to work effectively in a team environment, with a focus on collaboration and communication.
  • Multi-Tasking - Ability to multi-task, with the ability to prioritize tasks and manage multiple responsibilities.

Join Our Team

We are an equal opportunities employer, committed to diversity and inclusion. If you are a motivated and customer-focused professional who is looking for a rewarding career with excellent income and growth potential, then we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you.



  • New Bern, North Carolina, United States Circle K Stores, Inc. Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K Stores, Inc. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide...


  • New Bern, North Carolina, United States VetJobs Full time

    Fiber Network Specialist Job DescriptionWe are seeking a skilled Fiber Network Specialist to join our team at VetJobs. As a Fiber Network Specialist, you will be responsible for installing, maintaining, and troubleshooting high-speed internet services, phone, and TV for residential and business customers.Key Responsibilities:Install and troubleshoot all...


  • New Bern, North Carolina, United States Insight Pest Solutions LLC Full time

    h3Job Overview/h3pWe are seeking a highly motivated and detail-oriented Pest Control Specialist to join our team at Insight Pest Solutions LLC. As a Pest Control Specialist, you will be responsible for providing exceptional customer service and ensuring the quality of all customer relations in a courteous, respectful, and friendly manner./ppbKey...


  • New Bern, North Carolina, United States Insight Pest Solutions LLC Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Pest Control Specialist to join our team at Insight Pest Solutions LLC. As a Pest Control Specialist, you will be responsible for providing exceptional customer service, conducting thorough inspections, and implementing effective pest control solutions.Key ResponsibilitiesConduct thorough...


  • New Bern, North Carolina, United States Food Lion Full time

    Job SummaryAs a Customer Service Leader at Food Lion, you will be responsible for providing fast, easy, flexible, and friendly service to our customers. You will assist the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual, maximizing sales through excellent...


  • New Bern, North Carolina, United States Manpower Group Inc. Full time

    Job Title: Assembly and Packaging SpecialistLocation: New Bern, NCPay Range: $16.25As an Assembly and Packaging Specialist, you will be responsible for selecting, inspecting, assembling, and/or packaging products for final shipment to customers. You will apply labels and palletize products per specifications.You will inspect and maintain the workplace for...

  • Product Specialist

    4 weeks ago


    New Bern, North Carolina, United States Chevrolet of New Bern Full time

    About UsNew Bern Chevrolet, Lincoln and Volvo is a family-owned and operated business that offers a unique opportunity for young professionals to build a career in the automotive industry.Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Product Specialist. As a Product Specialist, you will be responsible for...


  • New Bern, North Carolina, United States OneMain Financial Full time

    At OneMain Financial, we're looking for a skilled Consumer Loan Sales Specialist to join our team. As a key member of our sales team, you'll be responsible for delivering exceptional customer experiences and meeting sales goals.Key Responsibilities:Develop and maintain relationships with customers throughout the loan process and life cyclePresent financial...


  • New Bern, North Carolina, United States Anders Group Full time

    Job Title: Mobile Vascular Ultrasound SpecialistWe are seeking a highly skilled Mobile Vascular Ultrasound Specialist to join our team at Carolinaeast Medical Center in New Bern, North Carolina.About the JobThis is a 13-week contract position working 40 hours per week with an estimated salary range of $85-$110 per hour, depending on experience. The ideal...


  • New Bern, North Carolina, United States UMHS Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at UMHS. The successful candidate will provide administrative support to our staff, ensuring the smooth operation of our office.Key responsibilities include:Providing exceptional customer service to employees, clients, and visitorsManaging and...


  • New Bern, North Carolina, United States D2 Government Solutions Full time

    Job Title: Human Resources SpecialistJob Summary:D2 Government Solutions is seeking a highly skilled Human Resources Specialist to support various HR functions, including recruitment, employee relations, performance management, and compliance. This role is essential in ensuring our HR practices align with the company's values and objectives.Key...


  • New Bern, North Carolina, United States OneMain Financial Full time

    Job SummaryAs a Consumer Loan Sales Specialist at OneMain Financial, you will play a critical role in empowering customers by providing access to friendly, fast, and affordable financing for life's expenses. You will learn the lending and servicing business, allowing you to grow your career and develop new relationships with customers throughout the loan...


  • New Bern, North Carolina, United States OneMain Financial Full time

    About the RoleAt OneMain Financial, we empower customers by providing access to friendly, fast, and affordable financing for life's expenses. As a Consumer Loan Sales Specialist, you will learn the lending and servicing business, allowing you to grow your career.Key ResponsibilitiesDeliver results related to individual and branch sales goals as well as...


  • New Bern, North Carolina, United States Fastenal Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Warehouse Support Specialist to join our team at Fastenal. As a key member of our warehouse team, you will be responsible for facilitating the movement of product through our customer site. This is an entry-level position based out of our branch located at 1821 Race Track Rd, New Bern, NC. The...


  • New Bern, North Carolina, United States In-Clinic Rx Full time

    We are seeking a highly motivated Pharmacy Technician to join our team at In-Clinic Rx. As a Pharmacy Technician and Patient Care Specialist, you will play a vital role in providing exceptional patient care and support in our pharmacy.With a focus on delivering personalized attention and compassion, you will work closely with our healthcare professionals to...

  • Caregiver Specialist

    4 weeks ago


    New Bern, North Carolina, United States Maxim Healthcare Service Full time

    The Caregiver Specialist is responsible for providing one-on-one services to clients and assisting in the implementation of consumer goals as outlined within the client\u2019s support plan.Key Responsibilities: Assists in the implementation of written goals from the treatment plan Instructs and reinforces target goal outcomes according to consumer Accurately...


  • New Bern, North Carolina, United States HomeGoods Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Seasonal PT Front End Customer Service Associate to join our team at HomeGoods. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and supporting the growth of your career.Key...


  • New Bern, North Carolina, United States New Bern Auto Group Full time

    Job SummaryThe Digital Marketing Manager at New Bern Auto Group is a full-time position responsible for developing and executing digital marketing campaigns to build customer relationships, drive website traffic, and increase sales.This role is based in New Bern, North Carolina, and the salary range is $40,000 to $60,000 per year, paid...


  • New Bern, North Carolina, United States TEKsystems Full time

    Job Description:The Access Operations Engineer role at TEKsystems is an exciting opportunity for a skilled Wireless Network Specialist to join our team. Located in the Eastern part of North Carolina, specifically near the Atlantic Coast, this position requires a strong understanding of Ericsson and Nokia network systems, including 4G and 5G RAN equipment. As...

  • Pet Care Specialist

    4 weeks ago


    New Bern, North Carolina, United States Destination Pet Full time

    Job Summary:We are seeking a dedicated and compassionate Pet Care Specialist to join our team at Destination Pet. As a key member of our team, you will play a vital role in ensuring the health, safety, and well-being of our furry guests.Key Responsibilities:Provide clean bedding and fresh water to each pet guest.Ensure each pet receives the correct type and...