Fire Service Systems Specialist

7 days ago


Fargo, North Dakota, United States Johnson Controls Full time
About Johnson Controls

Johnson Controls is a global leader in smart, healthy and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places and the planet.

We strive to create a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company.

Salary and Benefits

The estimated salary for this role is $65,000 - $90,000 per year, depending on experience. We offer a comprehensive benefits package, including competitive pay, paid vacation, holidays, and sick time, as well as a 401K plan, medical, dental, and vision care, and extensive product and on-the-job training opportunities.

Job Description

We are seeking a Fire Service Systems Specialist to join our team. As a key member of our service team, you will be responsible for installing, troubleshooting, and repairing electronic fire alarm systems and other related building system products at customer sites.

Your responsibilities will include:

• Receiving service calls from our Service Resource Center and diagnosing problems with equipment and systems

• Contacting customer representatives to ascertain equipment and system problems

• Performing service and repairs on electronic fire alarm systems and other related building system products

• Following prescribed troubleshooting procedures and referring to technical manuals and documentation to repair equipment

• Reading and interpreting blueprints, diagrams, submittals, and operational product manuals

• Exhibiting excellent customer service skills and consistently communicating with district staff and customers to ensure customer satisfaction

Requirements

To be successful in this role, you will need:

• 2+ years of documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems

• Experience in reading and interpreting blueprints, submittals, and operational/product manuals

• Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices

• High School Diploma or equivalent

• Ability to follow verbal and written instructions and perform physical labor, including carrying and moving equipment and tools up to 50-70 lbs

• Ability to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.

• Ability to work flexible hours, including weekends, to meet customer requirements and overnight travel may be required

• Strong organizational skills, positive attitude, and ability to learn quickly

• Possession of a valid driver's license and driving record that meets company requirements

• Ability to pass a pre-employment background and drug test

About You

We value individuals who are dedicated, skilled, and passionate about creating a smarter, healthier, and more sustainable future for buildings and communities worldwide. If you are a motivated and detail-oriented individual with a strong interest in low voltage electrical systems and customer service, we encourage you to apply.

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