IT Solutions Engineer
3 days ago
We are seeking an experienced IT Solutions Engineer / Network Support Specialist to join our team at K2 Staffing, LLC. As a key member of our team, you will be responsible for providing pre- and post-sales support, deploying and managing Windows Servers and Active Directory, designing Local Area Networks, implementing and monitoring network security, optimizing and maintaining network software and hardware, building and deploying file servers and cloud computing solutions, configuring and deploying VOIP solutions, performing network infrastructure troubleshooting, managing Microsoft Exchange Server, and telephone solutions.
Responsibilities- Provide technical support to clients through various communication channels, including phone, email, and on-site visits.
- Deploy and manage Windows Servers and Active Directory to ensure seamless integration with existing systems.
- Design and implement Local Area Networks to meet client requirements, ensuring high-speed data transfer and minimal downtime.
- Implement and monitor network security measures to protect client data from cyber threats.
- Optimize and maintain network software and hardware to ensure maximum efficiency and performance.
- Build and deploy file servers and cloud computing solutions to improve data storage and accessibility.
- Configure and deploy VOIP solutions to enhance communication capabilities.
- Perform network infrastructure troubleshooting to identify and resolve issues promptly.
- Manage Microsoft Exchange Server to ensure smooth email communication and calendar synchronization.
- Provide telephone solutions to clients, including setup and configuration of phone systems.
- Minimum 4 years hands-on experience in configuring, troubleshooting, and repairing networking equipment, Windows servers, and workstations.
- Three years of experience in a client-facing environment, such as sales engineering.
- Excellent verbal and written communication skills, comfortable working with clients at a business level.
- Possesses strong organizational and time-management skills.
- Experience writing proposals for and implementation of technical solutions to fulfill business needs.
- Results-oriented, self-motivated, energetic, professional, reliable, and a team player.
- Strong understanding of technology and business productivity systems.
- Experience with RMM (remote monitoring and management).
- Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills.
- CompTIA Net+ and/or CompTIA Security+ certifications.
- MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) certifications.
- CCNA or CCIE-Cisco certifications.
K2 Staffing, LLC offers challenging work, career opportunities, a pleasant work environment, and ongoing training. Based on industry standards and our location in Riverside, CA, we estimate an annual salary of $85,000 - $110,000, depending on experience.
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