Customer Service Specialist

3 days ago


Collegeville, Minnesota, United States Wegmans Food Markets Full time

At Wegmans Food Markets, we are committed to providing our customers with fast, efficient, and convenient options for their grocery shopping. Our Curbside Pickup program is looking for customer-focused team members who are passionate about servicing our customers and helping them live healthier, better lives.

Job Overview

As a Store Shopper, you will be responsible for utilizing the latest technology to engage with customers through an app, shopping their orders and staging them for pickup. This role offers a unique opportunity to work in a fast-paced environment and provide exceptional customer service.

Key Responsibilities

  • Fulfill customer orders accurately and efficiently
  • Utilize company-issued devices to manage orders and communicate with customers
  • Provide excellent customer service and resolve any issues that may arise
  • Maintain a clean, organized, and well-stocked workspace
  • Collaborate with other team members to ensure seamless operations

Requirements

  • Customer service experience, preferably in a food service, grocery, or retail setting
  • Ability to work independently and take direction from management
  • Excellent communication and problem-solving skills
  • Physical ability to lift up to 50 pounds and stand for long periods

Benefits

We offer a competitive salary of $15.50 per hour, as well as a comprehensive benefits package, including paid time off, health insurance, and retirement plan. We also offer opportunities for growth and development, as well as a fun and supportive work environment.



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