Front Desk Team Member

7 days ago


Helena, Montana, United States Days Inn - Helena Full time
Job Overview

We are seeking a dedicated and customer-focused Front Desk Agent to join our team at Days Inn - Helena. As a key member of our front desk team, you will be responsible for providing exceptional service to our hotel guests.

Estimated Salary Range:

$30,000 - $45,000 per year, based on experience.

Job Responsibilities
  • Guest Service: Assist guests with check-in and check-out processes, issue room keys, and process payments in a timely and accurate manner.
  • Communication: Maintain open communication with housekeeping staff to coordinate room availability and ensure seamless guest experiences.
  • Problem-Solving: Respond promptly and professionally to guest inquiries and resolve issues in a customer-focused manner.
Qualifications
  • Friendly and outgoing personality with excellent communication skills.
  • Familiarity with hospitality industry standards and practices.
  • Proficient in English; knowledge of other languages is a plus.
  • Computer literacy and ability to learn new software quickly.
  • Able to work in a fast-paced environment and maintain a positive attitude under pressure.
Benefits
  • Flexible scheduling to accommodate various shifts and hours.
  • Opportunities for career advancement within the company.
  • Paid time off and holidays to ensure work-life balance.

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