Rent-A-Center Assistant Store Manager

1 week ago


Shelby, Michigan, United States Rent-A-Center Inc. Full time

Company Overview

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At Rent-A-Center Inc., we empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. Our mission is to be a leader in the Lease-To-Own space, offering customers the ability to acquire their dream products without traditional financing constraints.

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The Role

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We are seeking an experienced Leasing Solutions Expert who will assist our Store Manager in account management and sales activities while providing excellent customer service experience. The ideal candidate will collaborate and communicate with our retail partners to process credit turn down applications and web orders, converting them into Acima credit customers.

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Sales/Account Management

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This dynamic role involves driving customer growth through various channels (web, partner stores, walk-ins), listening to and fulfilling customer needs in a timely manner, educating customers on Lease-To-Own terms, payments terms, benefits, and the application process, closing sales cycles by converting applications that include in-store and web orders, and working as a cooperative team member with Acima partner stores in all operations aspects.

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Customer Service

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As a key member of our team, you will establish partnerships with retail store personnel to generate referrals and educate customers on the Lease-To-Own process, promptly address and resolve customer issues and complaints to maintain consistent customer satisfaction and friendly service, and cultivate a positive work environment to enhance coworker retention and minimize turnover and issues.

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Job Requirements

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To succeed in this role, you must have:

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  • Must be at least 18 years of age;">
  • High school diploma or GED;">
  • Excellent communication and interpersonal skills;">
  • Proficiency in Microsoft Office Suite and other relevant software applications;">
  • Familiarity with rental or leasing industry practices is a plus;">
  • Organized, with time-management skills and the ability to multi-task;">
  • Ability to work a flexible schedule, including evenings, weekends, and holidays; and">
  • Consistent in-person attendance.">

Salary Information

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This position is paid hourly in accordance with Rent-A-Center's usual payroll procedures. The estimated salary for this role is $17.00 per hour.

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Benefits

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We offer a range of benefits, including:

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  • Award Winning Culture;">
  • Career Growth Opportunities;">
  • Weekly Pay;">
  • Discounts from Acima partners.">

Expected Hours of Work

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This is a Part-Time position. The days and hours of operation are Monday through Sunday. The days and hours that you will actually work will vary, but will include evenings and weekends.

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Physical Demands

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This role requires regular talking and listening to coworkers and customers, standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing from time to time throughout the day.

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EEO Statement

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Rent-A-Center Inc. is an equal opportunity employer committed to ensuring that all employment decisions are made on a non-discriminatory basis, without regard to actual or perceived race, religious creed, color, national origin, ancestry, physical or mental disability, genetic information, sex, gender, age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.

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About Us

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We are proud to be part of the Rent-A-Center Inc. family, where we strive to create a diverse and inclusive work environment.



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