Advanced Enterprise Network Support Specialist
6 days ago
Job Overview
We are seeking a highly skilled Advanced Enterprise Network Support Specialist to join our team at United One Communications LLC.
About the Role
This is a critical position that requires expertise in applying VoIP protocols, VoIP codec, session border controller (SBC), and Unified Computing System (UCS) on an enterprise network.
The successful candidate will be responsible for providing Voice over Internet Protocol (VoIP) and Video support with extensive configuring and troubleshooting of VoIP solutions.
In addition, the individual will provide monitoring, incident management, problem resolution, troubleshooting, and reporting on the enterprise infrastructure.
Key Responsibilities
Configure and troubleshoot VoIP solutions on an enterprise network.
Provide Voice over Internet Protocol (VoIP) and Video support.
Monitor and report on the enterprise infrastructure.
Respond to incidents and resolve problems in a timely manner.
Collaborate with the Watch Officer to ensure seamless operations.
Participate in the development of operational configuration manuals and other documentation.
Requirements
A minimum of five years of experience with applying VoIP protocols, VoIP codec, session border controller (SBC), and Unified Computing System (UCS) on an enterprise network.
CCNA certification
DoD 8570 IAT Level II certification
Active Secret Security Clearance
U.S. Citizenship
Benefits
Comprehensive Health Insurance (Medical, Dental, Vision)
Life Insurance, Accidental Death & Dismemberment, Short- and Long-Term Disability
Employee Assistant Program (EAP)
401(k) Savings Plan
Professional Development Assistance
Paid Time Off (PTO) and Paid Holidays
Employee Referral Bonus Program
Estimated Salary: $120,000 - $180,000 per year
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