Customer Service Representative

1 week ago

Boothbay Harbor, Maine, United States Hannaford Supermarkets Full time
About Hannaford Supermarkets

Hannaford Supermarkets is a company with rich history dating back to 1883, when it started as a fresh produce vendor in Maine. We are committed to sourcing products from local farmers and producers, ensuring that our customers receive the freshest produce possible. Our dedication to sustainability is reflected in our seafood products, which are harvested using environmentally friendly methods.

Job Description: Sales Associate Cashier

We are seeking a highly motivated and customer-focused Sales Associate Cashier to join our team at Hannaford Supermarkets in Boothbay Harbor, ME. As a Sales Associate Cashier, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a clean and organized store environment.

Responsibilities:
  • Observe and follow all company policies and established procedures.
  • Clean Service Desk/Kiosk and maintain a neat, well-groomed personal appearance at all times.
  • Assist in special projects and perform other functions as assigned by supervision.
  • Work within our company's management planning (MPP) guidelines to maintain productivity.
  • Support and comply with all company safety standards.
  • Treat all associates with fairness, dignity, and respect.
  • Perform accurate price check functions.
  • Control excessive use of store supplies.
  • Record on designated forms any price discrepancies and/or any 'not on file' items encountered on electronic point-of-sale terminal.
  • Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.
  • Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy.
  • Process all types of transactions accepted by the store, including cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC, coupons, gift cards, bottle credits, refunds, lottery, Western Union, etc., in strict accordance with established company policies and procedures.
  • Secure register at all times when leaving it unattended; protect company assets at all times.
Requirements:
  • Effective communication and customer service skills.
  • Must meet minimum age requirements to perform specific job functions.
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Demonstrated ability to perform the technical requirements of the job.
Physical Requirements:
  • Stand 100% of the time with occasional walking short distances.
  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine, scanner, computer, and calculator.
  • Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
  • Pull/push up to 75 pounds on occasion.
  • Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level.
Preferred Requirements:
  • Greet all customers and provide them with prompt, courteous service and assistance.
  • Provide outstanding, friendly customer service.
  • Collect money in the forms of cash, checks or electronic funds from customers and tender accurate change in accordance with company policies and procedures.
Benefits:

Hannaford Supermarkets provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Salary Range:

The estimated salary range for this position is between $15.00 - $19.65 per hour, depending on experience and qualifications.

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