Digital Account Manager

4 days ago


Boca Raton, Florida, United States Cendyn Full time
Job Title: Digital Account Manager

Cendyn is seeking a highly skilled Digital Account Manager to join our team. As a Digital Account Manager, you will be responsible for the retention and growth of assigned customer accounts within our eCommerce service line.

Key Responsibilities:
  • Manage and grow client relationships through effective account and relationship management, proactive servicing, and a strong commitment to delivering customer-centric outcomes.
  • Oversee the delivery of contracted scope of work for assigned accounts, including digital marketing campaigns and website updates.
  • Build and deliver high-quality digital marketing campaign and project briefs based on a thorough understanding of client needs.
  • Collaborate with cross-functional teams to deliver on digital marketing campaigns and website updates.
  • Review and communicate performance and actionable insights to clients.
  • Own the final quality control for all client-facing deliverables.
Requirements:
  • 3+ years of experience in account management.
  • 2+ years of experience in Digital Marketing.
  • Basic knowledge of digital marketing and advertising channels, including Display Advertising, Search Engine Marketing (SEM), Search Engine Optimization (SEO), Social Media, and Mobile Marketing.
  • Ability to manage influence through persuasion, negotiation, and consensus building.
  • Strong communication and presentation skills.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Cendyn is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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