Pet Care Coordinator

4 weeks ago


Conshohocken, Pennsylvania, United States Banfield Pet Hospital Full time
Overview

Banfield Pet Hospital is a leading provider of general veterinary care, dedicated to delivering high-quality preventive care and treatment to pets. We are seeking a skilled Client Service Coordinator to join our team, supporting the veterinary medical team in delivering exceptional patient care.

Salary

The estimated salary for this role is $45,000 - $65,000 per year, based on location and experience.

Job Description

The Client Service Coordinator plays a vital role in driving the flow of clients and pets through the hospital, maximizing productivity, and ensuring excellent communication with associates and clients. Key responsibilities include:

  • Recruiting new clients by promoting hospital services and routing the flow of clients and pets
  • Maximizing the number of pets seen by the hospital team through efficient operations
  • Providing professional, efficient, and exceptional service to clients and pets
  • Assisting with administrative functions, including completing documentation and managing finances
Required Skills and Qualifications

To succeed in this role, you will need:

  • High school diploma or equivalent
  • At least one year of related experience, preferably in customer service or a medical setting
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits

Banfield Pet Hospital offers a comprehensive benefits package, including:

  • Competitive salary with paid time off
  • Medical, dental, and vision insurance
  • 401(k) Savings Plan
  • Health Savings Account and Flexible Spending Account
  • Optimum Wellness Plans for up to three pets
What We Offer

Banfield Pet Hospital is committed to supporting the well-being of our associates, enabling them to take care of themselves, their families, and the pets they treat. We value work-life balance and offer a range of benefits to support this goal.

As a Banfield associate, you can expect:

  • Flexible scheduling
  • Opportunities for growth and leadership roles
  • Dedicated onboarding and development support
  • Associate-led equity, inclusion, and diversity groups
Equal Opportunity Employer

Banfield Pet Hospital is an equal opportunity employer, dedicated to promoting diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and abilities.


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