Renewals Sales Specialist

3 weeks ago


San Francisco, California, United States Adobe Full time
Job Title: Renewals Sales Specialist

At Adobe, we are seeking a highly skilled Renewals Sales Specialist to join our team. This role is responsible for renewing, up-selling, and closing license contracts for assigned accounts in the High Tech industry vertical.

The ideal candidate will have a minimum of 3 years of experience working in sales or related positions involved in the sales process. They will be able to build relationships with customers, develop deep expertise in Adobe's Digital Experience subscription, and drive positive renewals.

The Renewals Sales Specialist will work closely with internal departments, including Account Executives and Directors, Product Specialists, Support Teams, Consultants, Contracting, Finance, and Legal, to build awareness and influence for timely and successful renewals and expansion.

Key Responsibilities:
  • Manage a pipeline of customer contracts coming up for renewals
  • Build relationships with customers to assist in the contract and renewal process
  • Develop deep expertise and understanding of Adobe's Digital Experience subscription to drive positive renewals
  • Research customer contracts and purchasing history in Adobe's various systems to create timely and accurate proposals for renewals
  • Collaborate with Sales, Support team, and management to propose recovery plans when retention risks are detected
Requirements:
  • Minimum of 3 years of experience working in sales or related positions involved in the sales process
  • Excellent interpersonal skills and the ability to handle professional interactions
  • Ability to respond quickly to multiple ad hoc requests while meeting customer expectations
  • Strong written and verbal communication skills; specific experience with remote teams
  • Data driven, results driven, and strong presenting skills
  • Ability to work under strict procedures, timelines, and compliance
  • Disciplined at prioritizing, organizing, and executing
  • Good team player to collaborate with other specialization roles
  • Strong problem-solving skills with high attention to detail

Adobe is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive compensation package, including a base salary and short-term incentives in the form of sales commission plans. Certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Learn more about Adobe's commitment to diversity and inclusion.



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