Tech Support Specialist for NYC Client

6 days ago


New York, United States Trigyn Technologies Inc Full time

About Trigyn Technologies Inc.

Trigyn Technologies Inc is a leading provider of innovative technology solutions. We are currently seeking an experienced Tech Support Specialist to join our team and support our direct client in New York City.

Salary:

We offer a competitive salary of $65,000 per annum, commensurate with experience.

Job Description:

The successful candidate will be responsible for providing technical assistance to end-users in resolving various IT issues. The role involves working closely with the client's IT department to ensure seamless support delivery.

Key Responsibilities:

  • Provide timely and effective technical support to clients via phone, email, or chat
  • Identify and troubleshoot technical problems using advanced diagnostic tools and techniques
  • Collaborate with internal teams to resolve complex technical issues
  • Document all support interactions and maintain accurate records

Required Skills and Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 3 years of experience in tech support or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

Benefits:

  • Competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • Opportunity to work with a leading technology company

How to Apply:

If you are a motivated and experienced tech professional looking for a new challenge, please submit your application.



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