Tech Support Specialist for NYC Client
6 days ago
About Trigyn Technologies Inc.
Trigyn Technologies Inc is a leading provider of innovative technology solutions. We are currently seeking an experienced Tech Support Specialist to join our team and support our direct client in New York City.
Salary:
We offer a competitive salary of $65,000 per annum, commensurate with experience.
Job Description:
The successful candidate will be responsible for providing technical assistance to end-users in resolving various IT issues. The role involves working closely with the client's IT department to ensure seamless support delivery.
Key Responsibilities:
- Provide timely and effective technical support to clients via phone, email, or chat
- Identify and troubleshoot technical problems using advanced diagnostic tools and techniques
- Collaborate with internal teams to resolve complex technical issues
- Document all support interactions and maintain accurate records
Required Skills and Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 3 years of experience in tech support or a related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
Benefits:
- Competitive salary and benefits package
- Ongoing training and professional development opportunities
- Opportunity to work with a leading technology company
How to Apply:
If you are a motivated and experienced tech professional looking for a new challenge, please submit your application.
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