Freight Forwarding Operations Director
4 days ago
Job Description
We are seeking a highly skilled and experienced Import Manager to oversee our Freight Forwarding Import Operations department. The ideal candidate will have in-depth knowledge of all aspects of Import Operations and be responsible for the overall direction and performance of the import operations department.
The Import Manager will work closely with the Branch Manager to achieve business objectives, manage the import operations staff, and perform in a fast-paced, high-pressure freight forwarding import operations environment.
Responsibilities:
- Route Optimization: Investigate and plan the most effective route for a shipment, taking into account the nature of the goods, cost, transit time, and security.
- Negotiations: Negotiate contracts, transportation, and handling costs.
- Documentation Management: Obtain, check, and/or prepare all transportation documentation to meet Customs and insurance requirements, packing specifications, and compliance with local and international regulations.
- Liaison Services: Liaise with third parties to move goods (by road, rail, air, or sea) in accordance with customer requirements.
- Air Transport Coordination: Arrange air transport for urgent and high-value freight and manage the risk door-to-door.
- Customs Brokerage: Coordinate US Customs Brokerage to guide the freight efficiently through complex import procedures.
- Courier Services: Arrange courier and specialist hand-carry services.
- Communication: Work closely with customers, colleagues, and third parties to ensure smooth operations to deadlines.
- Management Reports: Maintain communication and control through all phases of the journey, including the production of management reports and statistics.
- Legislative Knowledge: Maintain current knowledge of relevant legislation, political situations, and other factors that could affect the movement of freight.
- Customer Relationship Management: Manage multiple customers across the globe, coordinating shipments between multiple carriers and modes of transportation.
- Laws and Regulations: Have knowledge of state, federal, and international applicable laws and regulations as they relate to primary services provided (i.e., Customs, Security, other import & export government agencies).
- On-Site Responsibilities: Perform job duties onsite at designated work facilities.
- Other Duties: Perform other duties as assigned by the Manager.
Requirements:
- At least 5 years of experience as a manager.
- Ability to work well under pressure.
- Mentor staff.
- Familiarity with Air and Ocean CHB (Custom House Brokerage).
Estimated Salary: $75,000 per annum.
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